Senior Manager, Support for Learning

Western Sydney University; Penrith; On-site; AUD 140,000 - 149,000; Full time

Benefits offered by this job

Staff banking benefits

Parking salary sacrifice

Novated leasing

EAP

Flu vaccination

Fitness Passport

Private health discount

Onsite childcare discounts

Job summary

Western Sydney University Library is seeking a leader to drive the embedded academic skills and learning support strategy. You will guide a team of Learning Partnerships Librarians and Academic Skills Advisors to design scalable, curriculum-embedded approaches that strengthen students’ literacies, digital capability and academic success.

You will collaborate with academics and professional staff, use learning analytics and evidence to improve reach, equity and outcomes, and ensure services align

Qualifications

• A postgraduate qualification and professional experience in education, learning development, academic literacies, higher education, library and information studies, or a related discipline.
• Extensive experience leading learning support, academic skills, learning development or curriculum-embedded services in higher education.
• Demonstrated people leadership experience, including workforce planning, performance development, capability building and change leadership.
• Proven ability to influence senior academic and professional stakeholders and build effective curriculum partnerships.
• Strong strategic thinking and the ability to use complex data and evaluation evidence to guide decisions, allocate resources and improve student outcomes.

Responsibilities

• Deliver sustainable, university-wide approaches to curriculum-embedded academic literacies.
• Build partnerships that embed academic skills, digital capability, learning resources and independent learning within curricula.
• Lead workforce planning, capability development and change across a sizeable professional team.
• Establish service standards, operating models and performance measures across campuses, cohorts and delivery modes.
• Use data, feedback and evaluation evidence to demonstrate impact and guide continuous improvement.

Skills

Leadership experience

Strategic thinking

Data-driven decisions

Influence stakeholders

Curriculum partnerships

Education

Postgraduate qualification in education or related field

Job description

1d ago , from University of Western Sydney

• Full-time, Ongoing position at HEW Level 9.
• Parramatta South campus with occasional requirements to work at other sites.
• $139,747 – $149,238 per annum, plus 17% Super and Leave Loading.

Lead the University’s approach to embedded academic skills and learning support, strengthening student capability, engagement and success.

The Opportunity
Western Sydney University Library empowers student success through inclusive, evidence-informed learning support. Working in partnership with students, academics and professional staff, the Library delivers services, resources and learning experiences that build academic skills, digital capability, research skills and independent learning.

In this role, you will set the strategic direction for the University Library’s approach to embedded academic skills and learning support. Leading a team of Learning Partnerships Librarians and Academic Skills Advisors, you will shape scalable, curriculum-embedded approaches that strengthen students’ academic literacies, digital capability, confidence, engagement and academic success.

Working closely with academic and professional stakeholders across the University, you will influence institutional practice and build productive curriculum partnerships. You will use student data, learning analytics, evaluation evidence, sector intelligence and emerging technologies to improve the quality, reach and equity of learning support while ensuring services remain aligned with University priorities and the evolving needs of a diverse student community.

What Success Looks Like:

• Deliver sustainable, university-wide approaches to curriculum-embedded academic literacies.
• Build partnerships that embed academic skills, digital capability, learning resources and independent learning within curricula.
• Lead workforce planning, capability development and change across a sizeable professional team.
• Establish service standards, operating models and performance measures across campuses, cohorts and delivery modes.
• Use data, feedback and evaluation evidence to demonstrate impact and guide continuous improvement.

Please refer to the Position Descriptionfor full details.

About You

• A postgraduate qualification and professional experience in education, learning development, academic literacies, higher education, library and information studies, or a related discipline.
• Extensive experience leading learning support, academic skills, learning development or curriculum-embedded services in higher education.
• Demonstrated people leadership experience, including workforce planning, performance development, capability building and change leadership.
• Proven ability to influence senior academic and professional stakeholders and build effective curriculum partnerships.
• Strong strategic thinking and the ability to use complex data and evaluation evidence to guide decisions, allocate resources and improve student outcomes.

Benefits

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare:Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.
• Position Enquiries: Direct to Linda Parker, Associate University Librarian, Student Skills & Engagement via************@westernsydney.edu.au. Please include the job reference code REF1991X.
• Closing Date: 11:59pm, Thursday 12 November2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact ***************@westernsydney.edu.au.

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.