Senior IT Leader - Cloud, Cyber, & Infrastructure

Hire Resolve.Com; Coffs Harbour; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Extra superannuation

Pension plan

Unpaid extended leave

Training & development

Performance bonus

Job summary

Hire Resolve is seeking IT professionals for Australia-based operations across infrastructure, cloud, cybersecurity, ITSM, systems, and enterprise applications. This multi-role opportunity enables mid- to senior-level candidates to lead initiatives and progress toward senior leadership roles such as IT Manager or Head of IT.

Roles involve designing secure, scalable environments (on-prem, hybrid, cloud), improving service delivery through ITIL-aligned change management, strengthening security

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline (or equivalent professional experience)
• Typically 5–10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications, or data platforms
• Experience with cloud platforms and security tooling is highly desirable

Responsibilities

• Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs
• Design, implement, and optimise secure, scalable environments (on-premise, hybrid, and cloud)
• Improve service performance through incident, problem, and change management aligned to ITIL practices
• Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response support
• Partner with stakeholders to gather requirements, shape solutions, and deliver work to agreed scope, quality, and timelines
• Maintain technical documentation (architectures, policies, runbooks, and support procedures) to support operational resilience and audit readiness
• Drive automation and standardisation to improve reliability, reduce manual effort, and support continuous improvement
• Support compliance-aligned delivery where required (e.g., Privacy Act considerations, ISO 27001-aligned controls, internal audit support)
• Contribute to safe systems of work and risk management aligned to WHS requirements (where relevant)
• Mentor colleagues and contribute to technical standards, governance, and best practice

Skills

IT leadership

ITIL processes

Stakeholder management

Documentation

Automation scripting

English proficiency

Troubleshooting

Mentoring

Education

Bachelor's degree in CS/IS/Engineering

Equivalent professional experience

Tools

AWS

Azure

Google Cloud

Active Directory / Entra ID

SSO/MFA

RBAC

ServiceNow / Jira Service Management

SIEM / EDR

Terraform

PowerShell

Python

Job description

Hire Resolve is seeking IT professionals for Australia-based operations across infrastructure, cloud, cybersecurity, ITSM, systems, and enterprise applications. This multi-role opportunity enables mid- to senior-level candidates to lead initiatives and progress toward senior leadership roles such as IT Manager or Head of IT.

Roles involve designing secure, scalable environments (on-prem, hybrid, cloud), improving service delivery through ITIL-aligned change management, strengthening security