Senior Internal Communications Lead

ELMO; Sydney; On-site; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Paid parental leave

Birthday leave / YOU day

Inhouse Learning & Development

Mental Health/EAP programs

Flare Benefits

Job summary

ELMO Software Pty Ltd in Australia seeks a Senior Internal Communications Lead to shape and deliver our internal communications strategy across Australia and New Zealand. This is a 3-month contract role designed to inform, connect and engage employees during periods of change.

You will work closely with the Executive Leadership Team and cross-functional colleagues to translate complex updates into clear, compelling stories that strengthen culture and alignment across the business.

Qualifications

• Significant experience in internal, employee, corporate or organisational communications.
• Previous experience in SaaS or technology industry preferred.
• Demonstrated ability to develop and deliver communications strategies in complex or changing organisations.
• Strong experience advising senior executives and leadership teams.
• Experience designing and facilitating company-wide events or forums.
• Exceptional writing, editing and storytelling skills for varied audiences.

Responsibilities

• Develop and deliver an internal communications strategy aligned to business priorities and culture.
• Partner with senior leaders to shape messages, plans and rhythms.
• Lead communications for town halls, all-hands, and leadership events.
• Create engaging content including updates, stories, videos and FAQs.
• Coach ELT/SLT with practical frameworks and packs.
• Cascade the change story to explain what, why and how it affects teams.
• Build bottom-up and cross-functional channels for feedback and ideas.
• Coordinate messages with multiple teams to avoid gaps.
• Gather employee sentiment to improve reach and engagement.
• Maintain high editorial standards across internal channels.

Skills

Internal comms

SaaS experience

Executive storytelling

Stakeholder management

Editorial quality

Content creation

Presentation skills

Change comms

Cross-functional collaboration

Job description

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows.Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine. Some of our benefits include:

• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our values:

• Reimagine What's Possible- We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers Everything we do is designed to positively impact our customers.
• Help Others Thrive- Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic- We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Please note: Our internal Talent Acquisition team has got this covered, we’re not open to using an agency for this role.

Job Description

About the role...

Help shape how ELMO connects, communicates and celebrates

ELMO is looking for a Senior Internal Communications Lead to shape and deliver our internal communications strategy across Australia and New Zealand.

This is initially a 3-month contract role.

This is a high-impact opportunity to help employees feel informed, connected, included and proud to be part of ELMO. You’ll bring our culture to life through clear, engaging storytelling about our people, products, customer impact, business performance and achievements.

Working closely with the Executive Leadership Team, Senior Leadership Team and teams across ELMO, you’ll make complex information easy to understand, strengthen two-way communication and help leaders communicate with clarity and confidence—particularly during periods of change.

What you’ll do

• Develop and deliver an internal communications strategy aligned to business priorities, culture and the employee experience.
• Partner with senior leaders to shape communication plans, narratives, key messages and communication rhythms.
• Lead communications for town halls, all-hands meetings, leadership forums and other significant employee events.
• Create engaging content including executive updates, employee stories, presentations, videos, FAQs, leader talking points and change communication materials.
• Support the ELT and SLT with practical coaching, frameworks and communication packs.
• Help cascade ELMO’s change story so employees understand what is changing, why it matters and what it means for their team and role.
• Build stronger bottom-up and cross-functional communication channels so employees can share feedback, ideas, questions and stories.
• Work with People & Culture, Product, Customer, Sales, Marketing, Technology, Finance and other teams to coordinate messages and avoid communication gaps.
• Gather employee feedback and sentiment, using insights to improve reach, engagement, understanding and the overall employee experience.
• Maintain high standards of editorial quality, accuracy, accessibility, inclusion and consistency across internal channels.

Desired Skills and Experience

What you’ll bring

• Significant experience in internal, employee, corporate or organisational communications.
• Previous experience working within the SaaS or technology industry is preferred, with a strong understanding of the fast‑paced software landscape.
• Demonstrated experience developing and delivering communications strategies in a complex or changing organisation.
• Strong experience advising and partnering with senior executives and leadership teams.
• Experience designing and facilitating town halls, all‑hands meetings, leadership events or similar company‑wide forums.
• Exceptional writing, editing and storytelling skills, with the ability to adapt messages for different audiences and channels.
• Strong presentation, event-content and narrative-development skills.
• Excellent stakeholder management, judgement and discretion when handling sensitive or commercially important information.
• A proactive, organised and practical approach, with the ability to manage multiple priorities and deadlines.
• A genuine interest in people, culture, business performance, products and the stories that connect them.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan .

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we’re passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you’ll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.