Senior Information Systems Officer

Department of Primary Industries (Queensland); City of Brisbane; On-site; AUD 120,000 - 160,000; Full time

Job summary

The Department of Primary Industries (Queensland) is seeking a Senior Information Systems Analyst to lead analysis, development, enhancement and support of key business systems for the National Fire Ant Eradication Program.

You will partner with business and technical stakeholders to define requirements, deliver technology solutions and drive continuous improvement, applying SDLC, Agile and BPMN practices to ensure robust, scalable systems.

Qualifications

• Experience as a Business Analyst in ICT environments with requirements elicitation and process analysis.
• Strong stakeholder engagement and influencing skills with senior leaders.
• Experience delivering technology projects using SDLC, Agile, BABOK, BPMN or ITIL.
• Analytical and problem-solving skills to manage complex issues and risks.
• Knowledge of Dynamics, .NET, Angular, and enterprise system improvements.

Responsibilities

• Lead analysis, development, enhancement and support of business-critical information systems.
• Investigate processes, define requirements and develop functional specifications.
• Coordinate with stakeholders to translate needs into practical technology solutions.
• Governance: manage risks, issues, dependencies and project governance.
• Produce high-quality documentation and support continuous improvement.

Skills

Requirements elicitation

Process analysis

Documentation

Stakeholder engagement

Risk management

Tools

Microsoft Dynamics

.NET

Angular

SharePoint

Job description

The Senior Information Systems Analyst leads the analysis, development, enhancement and support of business-critical information systems that enable the National Fire Ant Eradication Program. The role partners with business and technical stakeholders to identify operational needs, define system requirements, deliver technology solutions and drive continuous improvement initiatives. Success in the position requires strong business analysis capability, stakeholder engagement skills, project delivery experience, problem-solving ability and a sound understanding of enterprise information systems and software development practices.

Key Responsibilities

Business Analysis and Requirements Management Investigate and analyse business processes, identify future-state requirements, and develop detailed business and functional specifications that support strategic projects and system enhancements.

Stakeholder Engagement And Solution Delivery

Lead consultation with technical and non-technical stakeholders, providing expert advice and translating complex business needs into practical and sustainable technology solutions.

ICT Project Coordination And Governance

Coordinate and prioritise ICT projects, system enhancements and process improvement initiatives while managing risks, issues, dependencies and project governance requirements.

Information Systems Support And Subject Matter Expertise

Provide specialist advice and administration for business-critical systems, resolving complex issues and escalating risks and impacts appropriately to support operational continuity.

Documentation And Continuous Improvement

Produce and maintain high-quality business and technical documentation, including process maps, requirements, user guides and operational procedures, while identifying opportunities to improve efficiency and user experience.

Key Capabilities For Selection

• Demonstrated experience as a Business Analyst in an ICT environment, including requirements elicitation, process analysis and specification development.
• Strong stakeholder engagement, consultation and influencing skills, particularly when working with senior leaders and diverse stakeholder groups.
• Experience delivering technology projects and applying recognised methodologies such as SDLC, Agile, BABOK, BPMN or ITIL.
• Strong analytical and problem-solving skills, with the ability to manage complex issues, risks and competing priorities.
• Knowledge and experience with Microsoft Dynamics, .NET, Angular, SharePoint and enterprise system improvement initiatives.

Applications to remain current for 12 months.

Further information

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