Senior Information Systems Officer

Queensland Government; City of Brisbane; On-site; AUD 100,000 - 140,000; Full time

Job summary

Queensland Government is seeking a Senior Information Systems Analyst to lead analysis, development, enhancements and support of critical information systems for the National Fire Ant Eradication Program. You will work with business and technical stakeholders to define requirements, deliver technology solutions and drive improvements.

The role requires strong business analysis capability, stakeholder engagement, project delivery experience and a sound understanding of enterprise information

Qualifications

• Experience as a Business Analyst in an ICT environment with requirements elicitation and specification development.
• Strong stakeholder engagement and influencing skills, especially with senior leaders.
• Experience delivering technology projects using recognised methodologies (SDLC, Agile, BABOK, BPMN or ITIL).
• Analytical and problem-solving skills to manage complex issues and priorities.
• Knowledge of Microsoft Dynamics, .NET, Angular and SharePoint in enterprise improvements.

Responsibilities

• Lead analysis, development, enhancement and support of business-critical information systems for the program.
• Collaborate with business and technical stakeholders to define requirements and deliver technology solutions.
• Coordinate ICT projects, manage risks and governance, and ensure operational continuity.
• Produce high-quality documentation, process maps and user guides; drive continuous improvement.

Skills

ICT business analysis

Stakeholder engagement

SDLC / Agile / ITIL

Problem solving

Requirements elicitation

Tools

Microsoft Dynamics

.NET

Angular

SharePoint

Job description

Join the fight to protect our communities and environment! The National Fire Ant Eradication Program is on a mission to eliminate one of Australia’s most invasive pests – the fire ant. These destructive pests pose a serious threat to our way of life and we need passionate and dedicated individuals to help us stop them in their tracks. Be part of a team making a real difference for Queensland’s future. Together, we can protect our homes, wildlife, and industries. Join us today and help eradicate fire ants for good.

The Senior Information Systems Analyst leads the analysis, development, enhancement and support of business-critical information systems that enable the National Fire Ant Eradication Program. The role partners with business and technical stakeholders to identify operational needs, define system requirements, deliver technology solutions and drive continuous improvement initiatives. Success in the position requires strong business analysis capability, stakeholder engagement skills, project delivery experience, problem-solving ability and a sound understanding of enterprise information systems and software development practices.

Key Responsibilities

Business Analysis and Requirements Management Investigate and analyse business processes, identify future-state requirements, and develop detailed business and functional specifications that support strategic projects and system enhancements.

Stakeholder Engagement And Solution Delivery

Lead consultation with technical and non-technical stakeholders, providing expert advice and translating complex business needs into practical and sustainable technology solutions.

ICT Project Coordination And Governance

Coordinate and prioritise ICT projects, system enhancements and process improvement initiatives while managing risks, issues, dependencies and project governance requirements.

Information Systems Support And Subject Matter Expertise

Provide specialist advice and administration for business-critical systems, resolving complex issues and escalating risks and impacts appropriately to support operational continuity.

Documentation And Continuous Improvement

Produce and maintain high-quality business and technical documentation, including process maps, requirements, user guides and operational procedures, while identifying opportunities to improve efficiency and user experience.

Key Capabilities For Selection

• Demonstrated experience as a Business Analyst in an ICT environment, including requirements elicitation, process analysis and specification development.
• Strong stakeholder engagement, consultation and influencing skills, particularly when working with senior leaders and diverse stakeholder groups.
• Experience delivering technology projects and applying recognised methodologies such as SDLC, Agile, BABOK, BPMN or ITIL.
• Strong analytical and problem-solving skills, with the ability to manage complex issues, risks and competing priorities.
• Knowledge and experience with Microsoft Dynamics, .NET, Angular, SharePoint and enterprise system improvement initiatives.

Applications to remain current for 12 months.

Occupational group

IT & Telecommunications