Senior HR Tech & AI Programs Manager

Amazon Inc.; Sydney; On-site; AUD 135,000 - 185,000; Full time

Job summary

Amazon Australia Company Pty Ltd is seeking an HR Program Manager to own and execute strategic, cross-functional HR technology projects across AU, SG, and CN networks. You will translate site-level HR pain points into product requirements and drive deployment with central tech teams, championing AI adoption and digital enablement for new site launches.

The role is onsite in Sydney CBD, five days a week, with collaboration across HR, PXT Technology, Operations, Finance and ER/Legal teams to align

Qualifications

• Demonstrated experience as a HR program manager delivering large-scale programs
• Proven ability to translate operational problems into product requirements
• Experience using data and metrics to drive decisions
• Experience with AI and HR technology platforms
• Ability to communicate status and risks to senior leadership
• Bachelor’s degree or equivalent in Business, PM, HR or related field

Responsibilities

• Drive program objectives: provide program management and define project plans, manage implementation activities, and develop processes, documentation and communications for program rollout and ongoing support
• Scale services and tools: design processes and procedures that scale with the business' growth in volume, complexity, and global geographic dispersion
• Define key performance indicators: develop metrics for core programs and processes, and track delivery against program objectives
• Manage complex and important initiatives that resolve critical and/or endemic challenges
• Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations
• Coordinate end-to-end delivery of PXT technology launches across the AU network, managing dependencies across product, engineering, change management, and site operations teams
• Drive AI and automation adoption within PXT site teams: identify opportunities to improve or remove standard work through AI solutions
• Operate the fast feedback-to-intake loop: capture site team feedback and problem statements, translate into technology intakes, and drive prioritization with central teams

Skills

HR program management

Cross-functional leadership

Data-driven decision making

AI adoption in HR

Stakeholder communication

Education

Bachelor's degree or equivalent

Job description

Amazon Australia Company Pty Ltd is seeking an HR Program Manager to own and execute strategic, cross-functional HR technology projects across AU, SG, and CN networks. You will translate site-level HR pain points into product requirements and drive deployment with central tech teams, championing AI adoption and digital enablement for new site launches.

The role is onsite in Sydney CBD, five days a week, with collaboration across HR, PXT Technology, Operations, Finance and ER/Legal teams to align