Senior GTM Manager - Cross-Functional, Customer-First Campaigns

Optus; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Flexible work arrangements

Employee discounts

On-site facilities

Parental Leave

Professional development

Job summary

Optus is seeking a Senior Manager, Go-To-Market to drive customer propositions, campaigns and strategic initiatives across Consumer and Small Business. This role unites marketing, sales, digital and operations to prioritise, govern and deliver seamless, customer-first outcomes.

You will lead governance across initiatives, align strategy with execution, and ensure communications are consistent and compliant, while managing risks and dependencies in a complex, matrixed environment.

Qualifications

• Experience managing complex programs, projects or go-to-market initiatives in a large, matrixed organisation.
• Strong stakeholder management and influencing skills.
• Excellent communication and presentation capability.
• A customer-first mindset combined with commercial acumen.
• Strong planning, prioritisation and governance experience.
• The ability to drive outcomes through collaboration rather than direct authority.
• A proactive, curious and solutions-focused approach.

Responsibilities

• Lead the orchestration and governance of go-to-market initiatives across Consumer and Small Business.
• Drive alignment between strategy, product, marketing, channel execution, customer communications and operational readiness teams.
• Ensure propositions, campaigns, offers and initiatives meet agreed governance and business requirements.
• Support the review and approval of customer and market communications to ensure consistency, compliance and customer relevance.
• Facilitate business readiness activities, ensuring teams understand objectives, impacts, dependencies and delivery requirements.
• Champion the customer execute with excellence to deliver flawless, integrated through-the-line customer-first executions, across a diverse portfolio of initiatives.
• Identify and help resolve risks, issues and delivery blockers to keep programs moving forward successfully.

Skills

Go-to-market management

Stakeholder management

Project governance

Strategic planning

Job description

Optus is seeking a Senior Manager, Go-To-Market to drive customer propositions, campaigns and strategic initiatives across Consumer and Small Business. This role unites marketing, sales, digital and operations to prioritise, govern and deliver seamless, customer-first outcomes.

You will lead governance across initiatives, align strategy with execution, and ensure communications are consistent and compliant, while managing risks and dependencies in a complex, matrixed environment.