Senior Golf Operations Manager

Clifton Springs Golf Club; Geelong; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Access to club facilities

Golf privileges

Professional development opportunities

Performance-based incentives

Job summary

Clifton Springs Golf Club is seeking a Senior Golf Operations Manager to lead day-to-day golf operations, oversee tee sheet management, competitions, coaching programs, and pro shop activities, and drive premium member experiences.

You will manage a 7-day roster, collaborate with ground staff and hospitality teams, implement golf operations software, and foster a high-performance culture with a focus on revenue growth and exceptional service.

Qualifications

• 5+ years' experience in golf operations or club management

Responsibilities

• Oversee daily golf operations including tee sheet management, competition delivery, and handicap administration

Skills

Leadership

Communication

Team management

Customer service

Business acumen

Stakeholder management

Availability 7 days

Education

PGA qualification

Sports management/business/hospitality degree

Tools

Golf Genius

MiClub

Eagle i360

Microsoft Office

Job description

The Senior Golf Operations Manager is responsible for the day-to-day leadership and coordination of all golf operations at Clifton Springs Golf Club. This role ensures exceptional member and visitor experiences while driving operational efficiency, revenue growth, and team performance across the pro shop, competitions, coaching programs, and club operations.

Key responsibilities

• Oversee daily golf operations including tee sheet management, competition delivery, and handicap administration
• Ensure seamless coordination between ground staff, pro shop, and hospitality teams for optimal course conditions and playing experiences
• Manage tournament and event operations, including corporate days, member competitions, and special programs or events
• Implement and maintain golf operations software systems (e.g. Golf Genius, MiClub, Eaglei360)
• Lead and schedule the golf operations team across a 7-day roster
• Support performance reviews and training for Pro Shop staff
• Foster a high-performance culture focused on member service, sales, and operational excellence
• Manage recruitment, onboarding, and retention of casual and part-time team members
• Serve as a key point of contact for member enquiries, feedback, and relationship management
• Ensure consistent delivery of premium service standards across all touchpoints

About you

• Minimum 5 years' experience in golf operations or club management
• Proven leadership and team management capabilities in a hospitality or sporting environment
• Strong commercial acumen with examples of demonstrated revenue growth impact
• Excellent communication, interpersonal, and stakeholder management skills
• Proficiency in golf operations software and Microsoft Office suite
• Current driver's licence and availability to work across a 7-day rotating roster
• PGA qualification or relevant tertiary qualification in sports management, business, or hospitality (desirable)
• Experience with Golf Genius, MiClub, or similar golf management platforms (desirable)
• Background in retail management, merchandising, or visual display (desirable)
• Knowledge of Golf Australia handicapping systems and competition formats (desirable)
• Competitive salary package commensurate with experience
• Superannuation in line with legislative requirements
• Access to club facilities and golf privileges
• Professional development and training opportunities
• Performance-based incentives (subject to agreement)