Senior Gaming Analyst Mount Pritchard, NSW

Mounties Group; Sydney; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Onsite parking

Flexible working arrangements

Discounted fitness centre memberships

Supportive and inclusive team culture

Job summary

Mounties Group is seeking a Senior Gaming Analyst to join our Mount Pritchard team on a full-time basis. Lead performance monitoring of gaming systems, analyse product outcomes, and transform complex data into insights that boost revenue, customer experience, and operational efficiency.

The role requires managing system configurations, reconciliations, and ongoing improvements while ensuring compliance with gaming legislation and responsible gambling requirements.

Qualifications

• Extensive understanding of gaming systems, products, performance metrics, and regulatory requirements.
• Strong analytical capability with experience working on large datasets.
• Ability to translate data into actionable recommendations for business decisions.
• Experience managing gaming systems, EGM performance, and lifecycle planning.
• Knowledge of compliance obligations, including responsible gambling and AML/CTF requirements.

Responsibilities

• Monitor gaming systems, CMS connectivity, and ensure compliance.
• Analyse product performance, machine data, and player behaviour to identify trends and opportunities.
• Oversee reconciliations, reporting, and metrics including cash flow and variances.
• Maintain and optimise gaming configurations, machine allocations, and floor layouts using ROI.
• Coordinate system upgrades, testing, and vendor activities to minimise disruption.
• Develop and maintain analytical reports and dashboards for operations and strategy.
• Ensure compliance with gaming legislation and internal policies.
• Collaborate with stakeholders to deliver system and product improvements.
• Maintain records of performance, changes, compliance, and vendor activities.
• Provide training and continuous improvement initiatives across gaming systems and processes.

Skills

Gaming systems

Data analysis

Stakeholder communication

Vendor coordination

Regulatory compliance

AML/CTF

Continuous improvement

Technical training

Job description

About Us

Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty. We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members.

Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

About The Role

We are seeking a capable and driven Senior Gaming Analyst to join our team on a full-time basis at Mounties, in Mount Pritchard.

The successful candidate will play a critical role in overseeing gaming system performance, analysing product outcomes, and transforming complex data into actionable insights that enhance revenue, customer experience, and operational efficiency.

More specifically, your duties will include but are not limited to:

• Monitor gaming systems, equipment performance, and CMS connectivity to ensure optimal functionality and compliance
• Analyse gaming product performance, machine data, and player behaviour to identify trends, risks, and opportunities
• Oversee gaming reconciliations, reporting, and operational metrics including cash flow, variances, and link performance
• Maintain and optimise gaming product configurations, machine allocations, and floor layouts using ROI and performance insights
• Coordinate system upgrades, testing, and vendor activities to ensure minimal disruption and continuous improvement
• Develop and maintain analytical reports and dashboards to support operational and strategic decision making
• Ensure compliance with relevant gaming legislation, responsible gambling requirements, and internal policies
• Collaborate with stakeholders, suppliers, and internal teams to deliver system and product enhancements
• Maintain accurate records of system performance, product changes, compliance documentation, and vendor activities
• Provide technical support, training, and continuous improvement initiatives across gaming systems and processes

About You

To be successful in securing this role, you will ideally possess the following skills and experiences:

• Extensive understanding of gaming systems, products, performance metrics, and regulatory requirements
• Strong analytical capability with experience working on large and complex datasets
• Proven ability to interpret operational and performance data and translate insights into actionable recommendations
• Experience managing gaming systems, EGM performance, and product lifecycle planning
• Strong knowledge of compliance obligations, including responsible gambling and AML/CTF requirements
• Demonstrated ability to coordinate with vendors and stakeholders to deliver system and product improvements
• High attention to detail with strong problem-solving and troubleshooting skills
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders
• A proactive mindset with a focus on continuous improvement, efficiency, and innovation

Our Benefits

• Supportive and inclusive team & culture
• Onsite parking available
• Discounted memberships to our Fitness centre
• Flexible working arrangements

Group Winner Of

• Western Sydney Business Awards - Employer of Choice 2020
• Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020
• Clubs NSW - Clubs and Community Award for Emergency Services 2023