Senior Floor Manager — Luxury Beauty Retail Leader

Mecca Brands; Maroochydore; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Product discount

Leadership training

Performance bonus

Parental support

Job summary

MECCA Sunshine Plaza in Queensland is seeking a Floor Manager to lead a high‑performing team in a flagship beauty retail environment. This full‑time role focuses on delivering an outstanding customer experience, coaching staff, and driving sales KPIs while upholding MECCA’s values.

The Floor Manager will partner with the Store Manager to motivate the team, manage daily operations, and ensure smooth store performance. This is a hands‑on leadership role within MECCA Brands.

Qualifications

• Experience managing a large format retail environment.
• Passion for delivering exceptional customer service and MECCA-magic moments.
• Proven ability to coach and mentor large teams.

Responsibilities

• Support the Store Manager in leading your team to deliver exceptional customer experience.
• Lead from the front; drive store success through training, mentoring and giving feedback to build a strong team.
• Engage and motivate staff in-store to meet KPIs and uphold MECCA’s values.

Skills

Store leadership

Customer service

Team coaching

KPIs & metrics

Job description

MECCA Sunshine Plaza in Queensland is seeking a Floor Manager to lead a high‑performing team in a flagship beauty retail environment. This full‑time role focuses on delivering an outstanding customer experience, coaching staff, and driving sales KPIs while upholding MECCA’s values.

The Floor Manager will partner with the Store Manager to motivate the team, manage daily operations, and ensure smooth store performance. This is a hands‑on leadership role within MECCA Brands.