Senior Floor Manager - High-Volume Pub & Gaming

Endeavour Group Careers; Rockhampton Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts and wellbeing support

Job summary

The Racehorse Hotel, part of the Endeavour Group network, seeks an Assistant Manager to lead floor operations in a high-volume setting. You will manage a team, ensure safety and excellent guest service, and coordinate with the Publican to keep the venue running smoothly.

Applicants should have hands-on hospitality experience, leadership potential, and current RSA/RSG and RMLV licences as per state requirements.

Qualifications

• Experience leading a hospitality team in a busy venue.
• Strong customer-service focus and capability to manage on-floor operations.

Responsibilities

• Supervise floor operations across busy shifts and maintain high service standards.
• Lead a team of hospitality staff, ensuring smooth service and safety.
• Respond quickly to issues to avoid disruptions to guests.
• Drive energy, service, and positive guest experiences on every shift.

Skills

People leadership

Hospitality operations

Shift management

Licences: RSA/RSG/RMLV

Job description

The Racehorse Hotel, part of the Endeavour Group network, seeks an Assistant Manager to lead floor operations in a high-volume setting. You will manage a team, ensure safety and excellent guest service, and coordinate with the Publican to keep the venue running smoothly.

Applicants should have hands-on hospitality experience, leadership potential, and current RSA/RSG and RMLV licences as per state requirements.