Senior Field Tech – Fibre & Network Installations (Sydney)

NBN Co; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Parental leave—18 weeks

Health insurance discounts

Device allowance

Salary sacrifice options

Inclusive work culture

Job summary

nbn is seeking a Senior Field Technician based in the Sydney Metro area to join our Field Services team. You will work across the network and in customers’ homes and businesses, delivering end-to-end service from installation to maintenance with a focus on quality and customer satisfaction.

You will operate across both service and network operations, collaborating with a support-focused team, and participate in a rotating night shift roster as required to keep Australia connected.

Qualifications

• Experience across HFC network, inside and outside plant activities.
• Current and clean Australian Driver's Licence.
• Willingness to participate in a rotating night shift roster.
• Strong customer service and communication skills.

Responsibilities

• Install, repair and maintain network services for homes and businesses.
• Deliver end-to-end service across Service and Network operations to customers.
• Collaborate with a team to ensure timely, high-quality outcomes and customer satisfaction.
• Work autonomously with integrity and pace in a dynamic field environment.

Education

ACMA licence

Certificate III/IV in Telecommunications

Job description

nbn is seeking a Senior Field Technician based in the Sydney Metro area to join our Field Services team. You will work across the network and in customers’ homes and businesses, delivering end-to-end service from installation to maintenance with a focus on quality and customer satisfaction.

You will operate across both service and network operations, collaborating with a support-focused team, and participate in a rotating night shift roster as required to keep Australia connected.