Senior Field Service Engineer

Beilby Downing Teal; Fremantle; On-site; AUD 95,000 - 130,000; Full time

Job summary

Beilby Downing Teal is seeking a Senior Field Service Engineer in Fremantle to deliver after‑sales technical support across the full lifecycle of equipment. Responsibilities include installation, commissioning, planned maintenance, breakdown support, and programming/optimisation of sorting systems, with on-site or remote servicing as needed.

The ideal candidate will have strong electrical control systems experience, fault‑finding and diagnostics, robust mechanical knowledge, and a willingness to

Qualifications

• Experience commissioning new equipment and on-site servicing.
• Ability to deliver technical support and build customer relationships.
• Willingness to travel regularly, including international travel to multiple regions.

Responsibilities

• Install and commission equipment.
• Perform planned maintenance.
• Provide breakdown support (unplanned maintenance).
• Program and optimise sorting systems.
• Support remote troubleshooting when required.

Skills

Electrical expertise

Fault finding

Diagnostics

Mechanical knowledge

Customer relationship skills

Communication skills

Education

Electrical degree or diploma

Job description

The Company

Innovation has been at the heart of our clients business since 1889 — from pioneering magnetic separation to redefining non‑ferrous metal recovery and sensor‑based sorting. Today, they combine proven technologies with data‑driven insights, empower customers to unlock new value, recover high‑quality secondary raw materials, and build highly profitable circular economies.

The Opportunity

Reporting to the National Sales Manager, the Senior Field Service Engineer will be responsible for delivering comprehensive after‑sales technical support to customers throughout the full lifecycle of their equipment. This includes installation and commissioning, planned maintenance, unplanned breakdown support, and the programming and optimisation of sorting systems.

After‑sales support may be provided either on site or remotely, including phone‑based assistance and remote maintenance access to customer equipment, depending on the situation.

About you

We are seeking an experienced Senior Technician who enjoys commissioning new equipment, providing on‑site servicing, delivering technical support, and building strong customer relationships.

The ideal candidate will demonstrate experience in the following areas:

• Strong electrical expertise, particularly in electrical control systems. A technical degree or diploma in an electrical discipline is highly regarded.
• Proven fault‑finding and diagnostic skills, with hands‑on experience responding to and resolving breakdown situations.
• Solid mechanical knowledge, with the ability to work confidently across electrical and mechanical systems.
• Willingness and ability to travel regularly, sometimes at short notice, including international travel to Germany, the USA, New Zealand, and South East Asia.
• Flexibility to work outside standard business hours on occasion, including weekends, as operational requirements demand with overtime rates provided.
• Strong communication skills, with the ability to clearly explain technical issues to internal teams and customers alike, ensuring expectations are effectively managed.

Why this role

The successful candidate will be provided an excellent compensation package including international training ( Germany ) and career growth.