Senior Experience Designer - Enterprise UX Lead

Careers; Victoria; On-site; AUD 120,000 - 150,000; Full time

Job summary

The Department of Education Victoria is seeking a Senior Experience Designer to contribute to inclusive, user‑centred digital experiences across enterprise platforms like Salesforce and ServiceNow. You will collaborate with cross‑functional teams to translate needs into accessible solutions and advocate for public value and accessibility.

You will lead user research initiatives, journey mapping, interaction design and usability testing, while contributing to enterprise design assets and

Qualifications

• Experience in development of digital systems end-to-end.
• Ability to lead user research, interviews and usability testing.
• Experience in complex regulatory environments/government settings is desirable.

Responsibilities

• Translate user needs into accessible, usable solutions across enterprise platforms.
• Lead design activities and contribute to shared design assets and standards.
• Collaborate with Product Managers, Delivery teams and Developers.

Skills

User research

Journey mapping

Interaction design

Usability testing

Stakeholder management

Project management

Collaboration

Tools

Figma

JIRA

Confluence

Job description

The Department of Education Victoria is seeking a Senior Experience Designer to contribute to inclusive, user‑centred digital experiences across enterprise platforms like Salesforce and ServiceNow. You will collaborate with cross‑functional teams to translate needs into accessible solutions and advocate for public value and accessibility.

You will lead user research initiatives, journey mapping, interaction design and usability testing, while contributing to enterprise design assets and