Senior ERP Enablement & Onboarding Lead

Zip; Sydney; Hybrid; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Start-up equity

Team building events

Flexible PTO

Apple equipment plus home office

Job summary

Zip is seeking a Senior Solutions Consultant in Sydney to lead and onboard new customers, ensuring they successfully implement our procurement platform. This role demands a proactive approach to project management and strong communication.

With over 5 years of relevant experience, the ideal candidate will manage customer relationships, personalize their onboarding experience, and continuously enhance the post-sales process. Join us and contribute to transforming procurement with Zip.

Qualifications

• 5+ years in Procurement/Sourcing, ERP/P2P consulting, or B2B SaaS relationships.
• Prior experience with procurement tool implementation.
• Extreme attention to detail.

Responsibilities

• Lead onboarding and customization for new customers.
• Manage end-to-end implementations and customer relationships.
• Conduct training and ensure customer independence with products.
• Support project management for multiple clients.

Skills

Procurement/Sourcing Management

ERP/P2P Systems

B2B SaaS experience

Communication skills

Attention to detail

Software configuration

Tools

Microsoft Dynamics

SAP Ariba

Oracle Fusion

Netsuite

Sage

Job description

Zip is seeking a Senior Solutions Consultant in Sydney to lead and onboard new customers, ensuring they successfully implement our procurement platform. This role demands a proactive approach to project management and strong communication.

With over 5 years of relevant experience, the ideal candidate will manage customer relationships, personalize their onboarding experience, and continuously enhance the post-sales process. Join us and contribute to transforming procurement with Zip.