Senior Enterprise Customer Success Leader

Tenable; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Tenable is seeking a seasoned, commercially driven Manager of Customer Success to build and lead a team of Customer Success Managers and oversee strategic client accounts. The role focuses on driving revenue, cultivating executive-level relationships, and ensuring value realization from our cybersecurity platform with proactive churn mitigation.

You will mentor a quota-carrying team, act as a strategic partner to major accounts, and guide renewal negotiations and expansion deals.

Qualifications

• 5+ years of leadership experience managing teams up to 10 people and enterprise accounts.
• Proven history driving revenue and managing complex contract negotiations.
• Ability to understand client structure and translate requirements into implementation.

Responsibilities

• Develop and manage a team of Customer Success Managers.
• Oversee strategic client accounts and drive revenue, renewals, upsells.
• Mentor and scale a quota-carrying team to deliver value and reduce churn.
• Build executive relationships with CISOs and IT leaders.
• Join calls for strategic support on renewal negotiations and expansions.

Skills

Leadership

Revenue growth

Enterprise accounts

Strategic execution

Executive relationships

CRM/CS tools

Team management

Travel readiness

Education

BA/BS degree

Tools

Salesforce.com

Clari

Job description

Tenable is seeking a seasoned, commercially driven Manager of Customer Success to build and lead a team of Customer Success Managers and oversee strategic client accounts. The role focuses on driving revenue, cultivating executive-level relationships, and ensuring value realization from our cybersecurity platform with proactive churn mitigation.

You will mentor a quota-carrying team, act as a strategic partner to major accounts, and guide renewal negotiations and expansion deals.