Senior Endpoint Engineer: Cloud-First SOE Architect

at; Adelaide; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Remote working

Flexi-hours

Professional development

Social events

Chill-out spaces

Job summary

Datacom in Australia seeks a Senior Endpoint Engineering Specialist to design and maintain modern SOE architectures across multiple customers, enabling cloud-first productivity and collaboration. You will lead 3rd-level support, develop standardized processes, and mentor teams while delivering projects with a strong focus on security and customer outcomes.

Eligible applicants must be Australian citizens and willing to undergo security clearance.

Qualifications

• 5+ years of endpoint engineering and SOE management
• 5+ years of MSP experience
• Knowledge of hardware and software vendor support processes
• Advanced end-user management with modern and traditional SOE methodologies
• Intermediate project management principles and Office 365 skills
• Experience in Azure Virtual Desktop, Windows 365 Cloud PC, Intune and SCCM (MECM)
• Experience in Active Directory Group Policy Management
• Strong analytical, problem-solving and communication skills
• Proven ability to build customer relationships and deliver solutions

Responsibilities

• Designing and maintaining modern SOE architectures for multiple customers
• Delivering cloud-first productivity and collaboration solutions
• Developing processes to standardise support and maintenance
• Providing 3rd-level support and escalation for complex desktop issues
• Proactively managing customer SOEs and supporting infrastructure
• Delivering project tasks accurately and efficiently and contributing to project reporting
• Guiding and mentoring team members to resolve technical challenges
• Ensuring health and safety culture in line with Datacom policies
• Adapting roles to changing customer, technology and stakeholder needs

Skills

Endpoint engineering

SOE management

Managed Service Provider

Azure Virtual Desktop

Intune

SCCM MECM

Office 365

Active Directory Group Policy

Communication skills

Education

Bachelor’s degree in Computer Science / IT

ITIL v3 Foundation Certification

Tools

Azure Virtual Desktop

Intune

SCCM MECM

Office 365 Admin

Job description

Datacom in Australia seeks a Senior Endpoint Engineering Specialist to design and maintain modern SOE architectures across multiple customers, enabling cloud-first productivity and collaboration. You will lead 3rd-level support, develop standardized processes, and mentor teams while delivering projects with a strong focus on security and customer outcomes.

Eligible applicants must be Australian citizens and willing to undergo security clearance.