Senior Employment Coach & Regional Team Lead

Sureway; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Above award rates

Performance bonus scheme

Birthday leave

Additional leave

Job summary

Sureway is seeking a Senior Employment Consultant to manage a regional caseload, coach consultants, and drive employment outcomes across multiple sites. The role requires travel across the region, including Canberra, with a focus on complex cases and post-placement support.

You will lead and mentor a team, promote employer relationships, and ensure compliance with program requirements while supporting the Area Manager in achieving regional KPIs.

Qualifications

• Experience managing caseloads of participants, including complex or higher-needs cases.
• Ability to coach and mentor consultants to achieve outcomes and KPIs.
• Proven ability to build relationships with local employers and promote participant placements.

Responsibilities

• Manage a caseload of participants, including complex cases, ensuring best-practice case management.
• Help participants into work and provide post-placement support to sustain employment.
• Promote participant skills to employers and negotiate suitable placements.
• Refer participants to supports like training, wellbeing, and disability services.
• Coach and upskill team members and ensure KPI achievement across sites.

Skills

Employment services experience

Coaching

Team leadership

Stakeholder relations

Driving

Job description

Sureway is seeking a Senior Employment Consultant to manage a regional caseload, coach consultants, and drive employment outcomes across multiple sites. The role requires travel across the region, including Canberra, with a focus on complex cases and post-placement support.

You will lead and mentor a team, promote employer relationships, and ensure compliance with program requirements while supporting the Area Manager in achieving regional KPIs.