Senior Employee Relations Consultant

Mater Health Services; Queensland; Hybrid; AUD 124,000 - 133,000; Full time

Benefits offered by this job

Generous salary packaging

Health and wellbeing support

Fitness Passport

Discounted parking

Career growth opportunities

Professional development and learning

A supportive culture

Job summary

Mater Health Services in Queensland is seeking a Senior Employee Relations Consultant to partner with leaders across the organisation, guiding complex employee relations matters and shaping workplace strategies that drive meaningful outcomes.

In this senior ER role, you'll provide expert advice, manage sensitive cases, deliver ER training, interpret awards and policies, and contribute to HR projects while building trusted partnerships.

Qualifications

• Experience managing complex employee relations matters.
• Strong knowledge of employment legislation, awards, and ER frameworks.
• Excellent communication, coaching, influencing and negotiation skills.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Providing expert advice on employee and industrial relations matters.
• Managing complex cases including performance, grievances, disciplinary matters, complaints, and ill or injured worker cases.
• Coaching and supporting leaders through challenging people situations.
• Conducting and supporting workplace investigations and recommending practical solutions.
• Interpreting awards, enterprise agreements, legislation, and organisational policies.
• Developing and delivering ER training programs.
• Contributing to HR projects, policy development, reporting, and continuous improvement initiatives.
• Building strong relationships across the organisation as a trusted advisor and business partner.

Skills

Employee relations

Stakeholder management

Communication

Coaching

Education

HR qualification

Job description

About the role

Are you an experienced Employee Relations professional who thrives on solving complex people challenges, influencing leaders and creating positive workplace experiences? If you're ready to take the next step in your ER career, we'd love to hear from you.

We're looking for a Senior Employee Relations Consultant to join our high-performing Human Resources team at Mater Newstead. In this pivotal role, you'll partner with leaders across the organisation to navigate complex employee relations matters, provide expert advice, and help shape workplace strategies that drive meaningful outcomes

Salary range: $124,394 - $133,248 per hour plus superannuation and access to not-for-profit salary packaging up to $18,550 + access to many staff benefits!

What you’ll be doing

As a senior member of the Employee Relations team, you'll provide specialist guidance on a broad range of workplace relations matters while working closely with HR Business Partners and operational leaders. You'll be at the forefront of managing sensitive and complex people issues, helping leaders build capability and confidence in managing their teams.

• Providing expert advice on employee and industrial relations matters
• Managing complex cases including performance, grievances, disciplinary matters, complaints, and ill or injured worker cases
• Coaching and supporting leaders through challenging people situations
• Conducting and supporting workplace investigations and recommending practical solutions
• Interpreting awards, enterprise agreements, legislation, and organisational policies
• Developing and delivering ER training programs
• Contributing to HR projects, policy development, reporting, and continuous improvement initiatives
• Building strong relationships across the organisation as a trusted advisor and business partner

About you

You're a confident and credible HR professional who combines technical expertise with exceptional relationship-building skills. You enjoy balancing strategy with hands on case management and can confidently influence stakeholders at all levels.

You'll bring:

• Tertiary qualifications in Human Resources or a related discipline (or equivalent experience)
• Extensive experience managing complex employee relations matters
• Strong knowledge of employment legislation, awards, industrial agreements, and ER frameworks
• Exceptional communication, coaching, influencing, and negotiation skills
• Excellent analytical, problem solving, and decision‑making capability
• Strong report writing, research, and stakeholder management skills
• The ability to manage competing priorities in a fast-paced environment
• Experience working within a large, complex organisation will be highly regarded

Why join us?

Mater is Queensland’s largest not‑for‑profit network of public and private hospitals and healthcare services, bringing together world‑class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we’re committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You’ll join a values‑driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take‑home pay by up to $18,550 per year, including up to $15,900 for everyday living expenses (such as rent, mortgage repayments and school fees) and up to $2,650 for meals and entertainment + possibility to salary package a car!
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.Visit our Reconciliation webpage.

All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.