Senior Electrical Service & Sustaining Engineer

Plug Power; New South Wales; On-site; AUD 112,000 - 168,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Bonus Eligible

Paid Time Off

Holidays

Wellness Reimbursement

Tuition Reimbursement

Employee Referral Program

Employee Assistance Program

Job summary

Plug Power is seeking a Senior Product Service & Sustaining Engineer – Electrical to drive design efforts for high availability and low life-cycle maintenance costs of Electrolyzer systems during development and early deployments. You will build technical knowledge and service materials to enable troubleshooting by technicians, support personnel, and customers.

The role involves root cause analysis, maintenance procedure definition, training delivery, and collaboration across departments to

Qualifications

• Bachelor's degree in electrical, mechanical, systems or controls engineering.
• 5–10 years of related work experience.
• Experience with medium/high voltage systems and/or power electronics preferred.
• Travel 30–50% as needed.

Responsibilities

• Lead development and validation of service engineering deliverables during new product development.
• Develop and maintain expert-level technical product knowledge for new products.
• Drive a Design-for-Service mindset throughout the design lifecycle.
• Lead/root cause analysis and problem resolution to mitigate customer risks.
• Travel to customer locations for testing, troubleshooting, and repair.
• Develop onboard and remote diagnostic capabilities for system operation.
• Provide technical training to internal staff, including on-site technicians.
• Represent service engineering in customer interactions as needed.

Skills

Medium voltage systems

Power electronics

PLC/Embedded controls

Troubleshooting

Design-for-service

Education

Bachelor's degree in electrical, mechanical, systems or controls engineering

Job description

Plug Power is seeking a Senior Product Service & Sustaining Engineer – Electrical to drive design efforts for high availability and low life-cycle maintenance costs of Electrolyzer systems during development and early deployments. You will build technical knowledge and service materials to enable troubleshooting by technicians, support personnel, and customers.

The role involves root cause analysis, maintenance procedure definition, training delivery, and collaboration across departments to