Senior Education & Teaching Transformation Leader

UNSW; Sydney; On-site; AUD 170,000 - 210,000; Full time

Benefits offered by this job

Career development

17% Superannuation contributions

10 days paid cultural leave

Leave over Christmas period

Discounts and entitlements

Job summary

UNSW Medicine & Health seeks a Senior Education & Teaching Support Manager to lead Faculty-wide education operations and student experience during a major transformation. The role governs service delivery, governance and workforce planning across schools and campus environments.

The role emphasizes transformation, change management, and adoption of AI-enabled tools, LMS platforms and data-driven improvements to deliver high-quality education and scalable services.

Qualifications

• Relevant tertiary qualification and extensive senior leadership experience in higher education or a comparable complex environment.
• Demonstrated success leading large operational portfolios and multidisciplinary teams.
• Significant experience leading organisational transformation, service redesign and change management initiatives.
• Proven experience developing and implementing strategic plans and operating models.
• Demonstrated ability to lead large-scale operational change associated with technology implementation and business process transformation.
• Extensive experience managing complex stakeholder environments and influencing senior leaders.
• Strong understanding of higher education teaching, curriculum, student administration and quality assurance frameworks.
• Demonstrated capability in workforce planning, resource management and organisational development.

Responsibilities

• Provide strategic leadership and oversight of education operations, teaching and student experience across faculties.
• Redesign service delivery models, strengthen governance and ensure consistent operations.
• Lead workforce deployment, capacity planning and change management initiatives.
• Embed technology, AI-enabled tools and data to support scalable, modern workflows.
• Oversee curriculum administration, assessment, accreditation and student experience.
• Collaborate with schools, health campuses and external networks to drive continuous improvement.

Skills

Senior leadership experience

Higher education administration

Strategic change management

Education operations leadership

Stakeholder management

Workforce planning

Education

Relevant tertiary qualification

Tools

AI-enabled tools

Learning management system

Workflow automation

Job description

UNSW Medicine & Health seeks a Senior Education & Teaching Support Manager to lead Faculty-wide education operations and student experience during a major transformation. The role governs service delivery, governance and workforce planning across schools and campus environments.

The role emphasizes transformation, change management, and adoption of AI-enabled tools, LMS platforms and data-driven improvements to deliver high-quality education and scalable services.