Senior EDRMS System Administrator

Hatchit Studios; Canberra; On-site; AUD 90,000 - 130,000; Full time

Job summary

Hatchit Studios is seeking an experienced Senior EDRMS System Administrator for a long-term labour hire opportunity with a Federal Government department in Canberra. The role sits within an Information Management function responsible for enterprise information governance, records management and the operation of the department’s Electronic Document and Records Management System (EDRMS).

This senior technical role requires strong hands-on expertise with Content Manager, combined with systems

Qualifications

• Certificate IV, Diploma or Degree in Information Technology, Information Management, or equivalent demonstrated industry experience.
• Strong hands-on experience supporting, configuring and developing Content Manager.
• Experience integrating business applications with Content Manager.

Responsibilities

• Support, configure, administer and develop the Content Manager application
• Assist with the management, co-location and consolidation of enterprise EDRMS datasets
• Troubleshoot application, infrastructure and network-related issues affecting the EDRMS environment
• Support the integration of business applications with Content Manager
• Provide technical advice, documentation and input into application interface and change requirements
• Undertake Microsoft operating system configuration, maintenance and patching
• Support virtualised infrastructure environments
• Contribute to the stability, performance and ongoing improvement of enterprise information management services
• Maintain technical documentation and support controlled change within a Federal Government ICT environment

Skills

Content Manager

VMware vSphere

Nutanix AHV

Citrix Workspace

Windows Server

System integration

Troubleshooting

Education

Certificate IV / Diploma / Degree in IT or Information Management

Tools

VMware vSphere

Nutanix AHV

Citrix Workspace

Job description

Security Requirement: Minimum NV1 Security Clearance required with the willingness and ability to upgrade to NV2

About the Opportunity

Hatchit Studios is seeking an experienced Senior EDRMS System Administrator for a long-term labour hire opportunity with a Federal Government department in Canberra.

The role sits within an Information Management function responsible for enterprise information governance, records management and the operation of the department’s Electronic Document and Records Management System (EDRMS).

This is a senior technical role requiring strong hands-on expertise with Content Manager, combined with systems administration, application integration and infrastructure experience.

Key Responsibilities

• Support, configure, administer and develop the Content Manager application
• Assist with the management, co-location and consolidation of enterprise EDRMS datasets
• Troubleshoot application, infrastructure and network-related issues affecting the EDRMS environment
• Support the integration of business applications with Content Manager
• Provide technical advice, documentation and input into application interface and change requirements
• Undertake Microsoft operating system configuration, maintenance and patching
• Support virtualised infrastructure environments
• Contribute to the stability, performance and ongoing improvement of enterprise information management services
• Maintain technical documentation and support controlled change within a Federal Government ICT environment

Skills & Experience Required

• Strong hands-on experience supporting, configuring and developing Content Manager
• Demonstrated experience integrating business applications with Content Manager
• Strong Microsoft operating system administration, configuration, maintenance and patching experience
• Experience with virtualisation technologies including VMware vSphere, Nutanix AHV and Citrix Workspace
• Strong technical troubleshooting and application support capability
• Experience working with enterprise EDRMS, information management or records management environments
• Certificate IV, Diploma or Degree in Information Technology, Information Management, or equivalent demonstrated industry experience
• Strong communication, documentation and stakeholder engagement skills

Highly Desirable

• Cloud computing experience or involvement in cloud initiatives
• DevOps and Agile delivery experience
• Previous Federal Government or large enterprise ICT experience

Engagement Requirements

• Must hold an existing active NV1 Security Clearance with ability to upgrade to NV2.
• Must be able and willing to work onsite in Canberra 5 days per week
• Must be willing to participate in a shared after-hours on-call roster, including weekends and public holidays
• Must meet applicable Australian Government security and eligibility requirements

Why Consider This Opportunity?

• 12-month initial contract with potential for long-term extensions
• Senior technical role within a significant Federal Government environment
• Work across enterprise-scale EDRMS and supporting infrastructure
• Competitive contractor rates
• Opportunity to support information and records management services used across a large and geographically distributed organisation