Senior eCommerce Business Analyst - Digital Delivery

Accent Group; Victoria; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Accent Group is one of Australia and New Zealand’s largest retail groups with 850+ stores and 34 iconic brands. We’re seeking an experienced eCommerce Business Analyst to join our Digital Delivery Team in Victoria.

You’ll play a key role delivering digital and eCommerce projects, translating business needs into practical solutions and guiding requirements from discovery through testing and implementation. You’ll work closely with our eCommerce Project Manager, facilitating workshops, documenting

Qualifications

• 5+ years in a Business Analyst role with eCommerce/digital projects.
• Experience translating business needs into practical solutions.
• Strong stakeholder management and testing support capabilities.

Responsibilities

• Partner with stakeholders to identify, analyse and document business requirements
• Facilitate workshops, interviews and discussions to understand business needs and opportunities
• Analyse current and future state processes and identify gaps and improvements
• Develop business cases, user stories, functional and technical requirements
• Work with internal stakeholders and external vendors to define and agree on solutions
• Support requirements traceability, solution acceptance and benefits realisation
• Provide business analysis support throughout the testing process
• Develop and support UAT and SAT plans, including testing and sign-off criteria
• Create clear documentation and support the development of end-user materials
• Build strong relationships across the business and with external technology partners

Skills

5+ years experience

Business analysis

eCommerce

Stakeholder mgmt

Testing support

Job description

Accent Group is one of Australia and New Zealand’s largest retail groups with 850+ stores and 34 iconic brands. We’re seeking an experienced eCommerce Business Analyst to join our Digital Delivery Team in Victoria.

You’ll play a key role delivering digital and eCommerce projects, translating business needs into practical solutions and guiding requirements from discovery through testing and implementation. You’ll work closely with our eCommerce Project Manager, facilitating workshops, documenting