Digital Business Analyst – Omnichannel Growth

Baby Bunting Pty

Victoria

Hybrid

AUD 70,000 - 110,000

Full time

2 days ago

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Benefits offered by this job

Training pathways for growth

Employee discount

Family discount

Paid parental leave

Annual flu shots

Hybrid working – 3 days in the office,

2 days from home

Job summary

Baby Bunting is Australia’s largest nursery specialty retailer inviting a Digital Business Analyst to join the expanding Digital team. This is an early-career BA role designed to learn, grow and make a real impact across digital and technology initiatives in Australia and New Zealand.

You’ll support the Purchase & Post-Purchase squad, shaping customer journeys in payments, fulfilment, delivery and support, while collaborating with Technology, Customer Care and external vendors to ensure smooth

Qualifications

2-3 years’ experience as a technical Business Analyst, Digital Business Analyst or similar role; tertiary quals in Business, IT or related discipline (Bachelor's degree preferred).
Citizen or permanent resident of Australia.
Hands-on, proactive approach with delivery experience across multiple stages.

Responsibilities

Gather requirements and translate into clear user stories, tickets and acceptance criteria.
Define customer journeys with UX colleagues and translate requirements into delivery-ready work.
Create clear user stories and Jira tickets; break initiatives into estimable work for developers and QA.
Collaborate with Technology, Customer Care, fulfilment teams and external vendors to move delivery forward.
Utilise APIs, data and system integration knowledge across connected and downstream systems.