Senior Dynamics 365 CRM Developer — Hybrid, Security-Cleared

Cox Purtell Staffing Services; Sydney; Hybrid; AUD 96,000 - 165,000; Full time

Job summary

Cox Purtell Staffing Services is seeking a Senior Dynamics 365 CRM Developer for a hybrid contract with a federal government agency. You will build and extend a live Dynamics 365 Customer Service solution, collaborating with a platform architect and developers to deliver secure, scalable functionality.

The role focuses on configuring and customizing D365, extending Dataverse via the Power Platform, and ensuring security posture while working in a hybrid setup with three days in the office.

Qualifications

• Tertiary qualifications in an ICT-related field or equivalent industry certification.
• Hands-on experience configuring and customising Dynamics 365 Customer Service.
• Solid grasp of secure software development principles and the OWASP Top 10, with the ability to identify, assess and remediate vulnerabilities across applications, integrations and APIs.
• Strong problem-solving and troubleshooting skills, and the ability to communicate clearly at technical, business and personal levels.
• Must hold, or be eligible for prompt reinstatement of, a Baseline security clearance or above. This is essential, not preferred.
• Desirable: experience building DevOps build and release pipelines, building web apps with ASP.NET Core and ReactJS, and working within Agile or Scrum teams.
• Nice to have: exposure to Copilot or AI-assisted features within the Power Platform or Dynamics 365 is a plus given the direction of the wider Microsoft stack, though not required.

Responsibilities

• Provide Dynamics 365 CRM specific technical recommendations as part of the wider solution design.
• Develop and extend Dynamics 365 solutions, with a particular focus on Customer Service.
• Perform system analysis, investigate technical problems and document findings clearly.
• Liaise directly with business users and project stakeholders on both technical and non-technical matters.
• Work closely with the wider development team, contributing to process and skill improvement.

Skills

Dynamics 365

Customer Service

Security practices

DevOps pipelines

ASP.NET Core

ReactJS

Agile / Scrum

Problem-solving

Communication

Baseline clearance

OWASP Top 10

Education

ICT-related degree

Tools

Azure

Dataverse

Power Platform

Job description

Cox Purtell Staffing Services is seeking a Senior Dynamics 365 CRM Developer for a hybrid contract with a federal government agency. You will build and extend a live Dynamics 365 Customer Service solution, collaborating with a platform architect and developers to deliver secure, scalable functionality.

The role focuses on configuring and customizing D365, extending Dataverse via the Power Platform, and ensuring security posture while working in a hybrid setup with three days in the office.