Senior Dispensary Operations Leader

Scaffidi Group; Adelaide; On-site; AUD 120,000 - 180,000; Full time

Job summary

Scaffidi Group is seeking a Dispensary Operations Manager to drive growth, compliance, and clinical governance of our dispensary services across all pharmacy sites.

Reporting to the CEO and joining our Senior Leadership Team in Support Office, you will provide strategic oversight and lead a team including Pharmacy Services Pharmacist, Dispensary Administration Assistant, and Pharmacy Risk & Quality Manager while collaborating with Regional Pharmacist Managers and our Executive team to deliver

Qualifications

• CPA program experience and registration preferred.
• Experience with Dose Administration Aids (DAAs).
• Strong knowledge of KPIs, budgets, wage percentages, and GP management.

Responsibilities

• Lead dispensary workflow development and SOPs across sites.
• Drive professional services income and growth of pharmacy services; ensure compliance with Pharmacy Board of Australia, NH Act, and Pharmacy Ethics.
• Coordinate internal audits and manage incident reporting to improve patient safety.
• Oversee stock management, supplier relationships, and cost of goods to grow GP per script.
• Mentor and performance-manage the dispensary team; lead dispensing systems and digital workflows.
• Support new site setups, service expansions, and tender responses.
• Collaborate with Pharmacy Managers, Regional Managers, suppliers, banner groups, and healthcare providers.

Job description

Scaffidi Group is seeking a Dispensary Operations Manager to drive growth, compliance, and clinical governance of our dispensary services across all pharmacy sites.

Reporting to the CEO and joining our Senior Leadership Team in Support Office, you will provide strategic oversight and lead a team including Pharmacy Services Pharmacist, Dispensary Administration Assistant, and Pharmacy Risk & Quality Manager while collaborating with Regional Pharmacist Managers and our Executive team to deliver