Senior Director, Threat Operations

Sophos; Geelong; Remote; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Remote flexibility

Structured onboarding

Clear processes

Growth opportunities

Job summary

Sophos in Australia is seeking a Remote Travel Administrative Coordinator to support our travel team's daily operations, handling client communications, booking workflows, and ensuring accuracy and timeliness. This fully remote role is ideal for someone highly organized, professional, and comfortable managing multiple tasks independently.

Full training is provided from day one; prior travel industry experience is not required.

Qualifications

• Strong organizational and communication skills, written and verbal.
• Experience in administrative support, customer service, or coordination preferred, not required.
• Comfortable working independently in a fully remote environment.
• Detail-oriented, dependable, and tech-comfortable.
• Able to learn and navigate digital tools, booking platforms, and internal workflows.
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM.

Responsibilities

• Manage client communications, travel documentation, and booking records.
• Coordinate schedules, appointments, and follow-ups related to travel arrangements.
• Support administrative workflows and ensure all deadlines and details are met.
• Maintain accurate client records and track important booking information.
• Provide professional, responsive support to clients and team members throughout the travel process.
• Assist with process improvements and updates to internal travel systems.

Skills

Strong organizational skills

Effective communication

Independent remote work

Detail-oriented

Tech-savvy

Tools

Booking systems

Job description

Remote Travel Administrative Coordinator

We are hiring a Remote Travel Administrative Coordinator to support our travel team's daily operations, managing client communications, coordinating booking workflows, and ensuring all details are handled accurately and on time.

This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independent. No prior travel industry experience required.

This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

What Youll Do:

• Manage client communications, travel documentation, and booking records
• Coordinate schedules, appointments, and follow-ups related to travel arrangements
• Support administrative workflows and ensure all deadlines and details are met
• Maintain accurate client records and track important booking information
• Provide professional, responsive support to clients and team members throughout the travel process
• Assist with process improvements and updates to internal travel systems

What Were Looking For:

• Strong organizational and communication skills, written and verbal
• Experience in administrative support, customer service, or coordination preferred, not required
• Comfortable working independently in a fully remote environment
• Detail-oriented, dependable, and tech-comfortable
• Able to learn and navigate digital tools, booking platforms, and internal workflows
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Why This Role Stands Out:

• 100% remote flexibility
• Structured onboarding and ongoing training
• Clear processes and tools for success
• Opportunities for long-term growth within a supportive team

Technical Requirements

• Laptop or desktop computer.
• Reliable broadband internet connection.
• Smartphone for communication and