Senior Director, Strategic & Operational Communications

Monash Health; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Salary packaging

Competitive remuneration and employee’

Job summary

Monash Health in Melbourne invites applications for Head of Strategic and Operational Communications to lead communications across a large health service. The role focuses on aligning strategy with delivery, guiding transformation and improving patient outcomes.

You will report to the Chief Communications and Public Affairs Officer, lead a high-performing team, and advise executives while steering complex, high‑profile communications with clarity and impact.

Qualifications

• Proven success delivering strategic communication and organisational change initiatives
• Expertise in corporate, strategic and operational communications
• Experience managing complex, sensitive or high-profile issues
• Exceptional writing, stakeholder engagement and influencing skills
• Strong strategic judgement and problem-solving capability

Responsibilities

• Oversee strategic and operational communications across a diverse and complex organisation.
• Enterprise-wide communication strategy and planning.
• Transformation, service redesign, digital change and major project communications.
• Communications supporting improved patient access, flow and operational performance.
• Major infrastructure, capital works and precinct development communications.
• Communication governance, standards and performance measurement.
• Leadership and development of a high-performing communications team.

Skills

Leadership

Strategic communication

Stakeholder engagement

Writing

Job description

Monash Health in Melbourne invites applications for Head of Strategic and Operational Communications to lead communications across a large health service. The role focuses on aligning strategy with delivery, guiding transformation and improving patient outcomes.

You will report to the Chief Communications and Public Affairs Officer, lead a high-performing team, and advise executives while steering complex, high‑profile communications with clarity and impact.