Senior Digital Media Tech Support & Unity Specialist

Western Sydney University; Parramatta; On-site; AUD 98,000 - 105,000; Full time

Benefits offered by this job

17% Super and Leave Loading

Onsite parking salary sacrifice

Novated leasing

EAP program

Flu vaccination

Fitness Passport

Private health cover

Onsite childcare

Job summary

Western Sydney University invites applications for a Senior Technical Support Officer, Digital Media at the Parramatta South campus. You will provide specialist technical support for teaching and research in Visual Communication and Design, focusing on interactive digital media, studios, labs and Unity projects.

You will maintain facilities, equipment and software, assist staff and students in using tools safely, and contribute to continuous improvement of service delivery across digital media

Qualifications

• An undergraduate degree in Visual Communication, Interactive Design or a related discipline.
• Experience maintaining digital design or illustration studios and Unix-based servers.
• Strong capability across graphic design, illustration, UI/UX, animation and Adobe Creative Cloud applications.
• Well-developed organisational and interpersonal skills; ability to explain technical methods to inexperienced users and manage competing priorities.

Responsibilities

• Provide technical support for digital media teaching and research across design studios, practical classes and specialist facilities.
• Support practical classes, laboratories and studios by preparing equipment, materials and teaching spaces; assist staff and students to use specialist technologies safely.
• Maintain digital media facilities, software, equipment and Unity project templates; manage priorities and contribute to continuous improvement of service delivery.
• Deliver reliable technical support during digital media practical classes and maintain well-prepared studios and resources.

Skills

Digital media support

UI/UX

Adobe CC

Studio maintenance

Education

Bachelor degree in Visual Communication/Interactive Design

Tools

Unix-based servers

Job description

Western Sydney University invites applications for a Senior Technical Support Officer, Digital Media at the Parramatta South campus. You will provide specialist technical support for teaching and research in Visual Communication and Design, focusing on interactive digital media, studios, labs and Unity projects.

You will maintain facilities, equipment and software, assist staff and students in using tools safely, and contribute to continuous improvement of service delivery across digital media