Senior Digital Analytics Strategist

Suncorp Group; Sydney; On-site; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Discounts on insurance products

Flexible working options

Study support

Volunteer leave

Employee assistance program

Job summary

Suncorp Group in Sydney, Melbourne or Brisbane is seeking a Senior Digital Analytics Specialist to join the Digital Customer team and shape analytics strategy across a large digital ecosystem. You will design, implement and optimise analytics solutions using Adobe Analytics and Launch, partnering with Product, Tech, Marketing and UX to deliver measurable outcomes and improve customer experiences.

The role offers opportunities to drive data quality and reporting, build dashboards, and influence

Qualifications

• 3+ years' experience in a digital analytics-focused role.
• Strong hands-on experience with Adobe Analytics and Adobe Launch/Data Collection.
• Experience across digital products, platforms, websites or customer journeys.
• Proven ability to deliver analytics solutions and solve complex business problems using data.

Responsibilities

• Acting as the digital analytics subject matter expert across a diverse digital portfolio.
• Designing and delivering analytics tagging solutions using Adobe Analytics and Adobe Launch/Data Collection.
• Translating business and customer requirements into effective measurement frameworks and tracking solutions.
• Collaborating with Product Owners, Developers, UX teams, Marketing Technology and business stakeholders to deliver analytics requirements.
• Providing ongoing reporting, insights and recommendations to support digital adoption, customer engagement, sales performance and conversion optimisation.
• Building dashboards and reporting solutions that enable data-driven decision making.
• Driving continuous improvement in analytics frameworks, governance, and data quality processes.
• Identifying and resolving analytics issues, ensuring the integrity and reliability of digital data.

Skills

Analytical thinking

Stakeholder engagement

Cross-functional collaboration

Communication skills

Tools

Adobe Analytics

Adobe Launch

Microsoft Excel

Job description

Suncorp Group in Sydney, Melbourne or Brisbane is seeking a Senior Digital Analytics Specialist to join the Digital Customer team and shape analytics strategy across a large digital ecosystem. You will design, implement and optimise analytics solutions using Adobe Analytics and Launch, partnering with Product, Tech, Marketing and UX to deliver measurable outcomes and improve customer experiences.

The role offers opportunities to drive data quality and reporting, build dashboards, and influence