Senior Data Product Manager, Customer Data & Outcomes

Transport for NSW; Sydney; On-site; AUD 163,000 - 183,000; Full time

Job summary

Transport for NSW is seeking a Senior Product Manager - Data for Customers based in Sydney. You will own the data product lifecycle, drive customer outcomes, and align data feeds with regulatory and stakeholder needs.

This fixed-term role supports the organisation through to 30 June 2028 from Elizabeth Street, Sydney. You will develop a data strategy, guide cross-functional teams, and translate complex requirements into actionable goals across multiple systems to improve accessible, reliable

Qualifications

• Tertiary qualifications in a relevant discipline.
• Experience leading data-driven product lifecycles from concept to launch.
• Ability to engage stakeholders at technical, operational, and executive levels.

Responsibilities

• Lead the end-to-end product lifecycle for data and data products.
• Develop data strategy, roadmap, and value outcomes.
• Collaborate with data producers, consumers, and partners to meet requirements.
• Translate complex requirements into clear goals, use cases and acceptance criteria.
• Communicate and champion the product vision to secure stakeholder alignment.
• Balance big-picture thinking with hands-on delivery using data and experimentation.

Skills

Product management

Data products

Stakeholder engagement

Education

Tertiary qualifications in a relevant discipline

Job description

Transport for NSW is seeking a Senior Product Manager - Data for Customers based in Sydney. You will own the data product lifecycle, drive customer outcomes, and align data feeds with regulatory and stakeholder needs.

This fixed-term role supports the organisation through to 30 June 2028 from Elizabeth Street, Sydney. You will develop a data strategy, guide cross-functional teams, and translate complex requirements into actionable goals across multiple systems to improve accessible, reliable