Senior Cyber Security Advisor & Customer Outcomes Lead

Infotrust; Brisbane; Sur place; AUD 120 000 - 160 000; Plein temps

Résumé du poste

Infotrust is expanding its Service Delivery capability in Brisbane and seeks a senior customer-facing Cyber Security Advisor to join the team. You will own customer outcomes, translate cyber risk into business-focused recommendations, and partner with account teams on renewals and opportunities.

Reporting to the service delivery leadership, you will engage from technical staff to C-suite, drive quarterly reviews, governance, and roadmap prioritisation to align with clients' business objectives.

Qualifications

• Experience as trusted advisor across a portfolio of customer relationships.
• Broad knowledge of security frameworks such as ISO 27001, NIST CSF and CIS Controls.
• Understanding of ITIL and service management concepts.
• Ability to engage with executive-level governance and business reviews.

Responsabilités

• Translate service performance, risk and threat insight into practical recommendations.
• Engage with customers through quarterly reviews, governance and renewals.
• Identify opportunities, partner with Account Managers on proposals and larger renewals.
• Support growth by aligning customer objectives with technology roadmaps.

Connaissances

Customer-facing advisory

Trusted advisor

Executive governance

Security frameworks

ITIL knowledge

Risk management

Business storytelling

Description du poste

Infotrust is expanding its Service Delivery capability in Brisbane and seeks a senior customer-facing Cyber Security Advisor to join the team. You will own customer outcomes, translate cyber risk into business-focused recommendations, and partner with account teams on renewals and opportunities.

Reporting to the service delivery leadership, you will engage from technical staff to C-suite, drive quarterly reviews, governance, and roadmap prioritisation to align with clients' business objectives.