Senior Cyber Assurance & Compliance Leader

Airservices Australia; Canberra; On-site; AUD 120,000 - 180,000; Full time

Job summary

Leidos Australia is seeking an ITSM Assurance & Compliance Manager in Canberra to establish and continually improve the assurance, compliance and control framework across IT service management and delivery operations.

You will lead governance, assurance activities and risk management, ensuring contractual, regulatory and security standards are met, and you will drive evidence-based compliance and operational excellence across multiple teams.

Qualifications

• Experience in IT Service Management, governance, risk and compliance programs.
• Knowledge of ITIL, ISO 20000, ISO 27001, ISO 9001 frameworks.
• Ability to develop governance artefacts and executive reporting.

Responsibilities

• Lead governance, assurance and compliance activities across service operations.
• Coordinate assurance planning, control assessments and compliance monitoring.
• Maintain compliance with contractual, regulatory and organisational obligations.
• Oversee risk management, incident escalation and reporting.
• Govern service continuity and resilience, including testing programs.

Skills

IT Service Management

Governance & Compliance

Risk Management

ITIL & ISO standards

Job description

Description

At Leidos Australia, our work goes beyond a job title. We design, build, operate and support the systems, services and capabilities that help protect and advance the Australian way of life.

Backed by a global organisation of more than 40,000 people, our Australian team of around 2,000 has partnered with government, defence and national security customers for more than 30 years. We deliver mission‑critical solutions where reliability, trust and purpose matter.

Leidos is a destination for people who want their work to have purpose, their contribution to be recognised, and their career to grow without needing to fit a single mould. Meaningful work is supported by benefits, flexibility and career pathways that help you grow while balancing life outside work. This includes:

• Flex Your Way - Tailor work to your life with options including Life Days (up to 12 extra days off per year), part‑time arrangements, job sharing, and compressed hours.


• Wellbeing That Matters - Free access to Headspace and MeQuilibrium, plus dedicated wellness spaces to support your mental, physical, and emotional wellbeing.


• Learn Without Limits - Access over 120,000 on‑demand courses, alongside technical, project management, leadership, and professional development opportunities.


• Work That Makes an Impact - Contribute to nationally significant projects that matter, solve complex challenges, and accelerate your career through unique growth opportunities.


• Build Your Future - Whether you're deepening technical expertise or preparing for leadership, we'll invest in your development every step of the way.


• And Much More - These are just a few of the ways we invest in our people and help them thrive.

About the Team

You’ll join a team where people work with integrity, inclusion, innovation, agility, collaboration and commitment. In practice, that means sharing ownership, solving complex problems together and staying connected to the customer context, the purpose behind the work and how each role contributes to meaningful outcomes.

The Opportunity

The ITSM Assurance & Compliance Manager is responsible for establishing, governing and continually improving the assurance, compliance and control framework across IT Service Management and service delivery operations. Providing independent oversight, this role ensures operational services comply with contractual obligations, organisational policies, regulatory requirements, security standards and service management frameworks.

Working closely with service delivery teams, technical towers, programme stakeholders and customers, you will lead assurance activities, compliance monitoring, service continuity governance, performance measure assurance, risk management and continual improvement initiatives. You will play a key role in building a culture of accountability, evidence‑based compliance and operational excellence.

Key responsibilities include:

• Lead governance, assurance and compliance activities across service operations, including assurance planning, control assessments, compliance monitoring and management reporting.


• Maintain compliance with contractual, regulatory and organisational obligations, including ITIL, ISO 2000, ISO 27001, ISO 9001 and relevant customer requirements.


• Oversee operational risk management, including maintenance of risk registers, monitoring treatment plans and escalating material risks and compliance concerns.


• Govern service continuity and resilience activities, ensuring continuity plans, recovery procedures and testing programs meet business and contractual requirements.


• Lead the Performance and Knowledge Management teams, driving continual improvement initiatives, governance outcomes and knowledge management practices across the service.

About You

• Demonstrated experience in IT Service Management, Governance, Risk and Compliance roles, including managing assurance programs and compliance reviews.


• Strong knowledge of ITIL principles, service management processes, operational control frameworks and risk management practices.


• Experience developing governance artefacts, executive reporting