Senior Customer Insights & Commercial Performance Analyst

APT MANAGEMENT SERVICES; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career development

Flexible working arrangements

Wellbeing initiatives

Parental leave

Employee benefits

Job summary

APA is hiring a Senior Analyst, Customer Insights & Commercial Performance in Brisbane. You will join the Gas Commercial team to develop dashboards, analyze performance, and support commercial decisions.

You will work with multi-source data to deliver practical insights for executives and managers. The role requires strong analytics, curiosity, and the ability to communicate complex findings clearly to both technical and non-technical audiences.

Qualifications

• Experience building Power BI dashboards and data models.
• Ability to translate data into actionable insights.
• Strong stakeholder communication across technical and non-technical audiences.

Responsibilities

• Develop and maintain Power BI dashboards and data models.
• Analyze customer, contract and financial performance data to identify trends, risks, opportunities.
• Source and connect information from multiple datasets and market intelligence.
• Monitor customer financial performance and credit metrics for risk and discussions.
• Support budgeting, forecasting and revenue tracking.
• Translate data into practical insights for stakeholders.

Skills

Analytical thinking

Stakeholder engagement

Data interpretation

Tools

Power BI

Job description

APA is hiring a Senior Analyst, Customer Insights & Commercial Performance in Brisbane. You will join the Gas Commercial team to develop dashboards, analyze performance, and support commercial decisions.

You will work with multi-source data to deliver practical insights for executives and managers. The role requires strong analytics, curiosity, and the ability to communicate complex findings clearly to both technical and non-technical audiences.