Senior Crew Member: Fast-Paced Burger Service & Growth

Burger Urge; Mackay Regional; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Generous employee discount on all menu

Promotion pathways and growth

Strong market position and jobsecurity

Creative brand culture

Job summary

Burger Urge Mackay is seeking an experienced Senior Crew Member to join our fast-paced team and deliver exceptional customer service. You will handle orders, food prep, cleanliness, and stock control while collaborating with teammates to ensure efficient service.

We value energy, reliability, and the ability to work evenings, weekends and school holidays, with opportunities for growth as our brand expands and strengthens its market position in Mackay.

Qualifications

• Food Safety Certificate is mandatory.
• Valid working rights (including passport/visa for international candidates).
• RSA Certificate required within 30 days of starting employment.
• Quick service restaurant experience is highly preferred.
• Availability to work flexible hours including evenings, weekends and school holidays.

Responsibilities

• Greet customers and take orders in a timely, friendly manner.
• Prepare food according to Burger Urge standards (grilling, frying, assembling).
• Maintain cleanliness and hygiene in kitchen, dining area, and restrooms.
• Operate and maintain kitchen equipment (grills, fryers, ovens).
• Handle cash and card transactions and keep accurate sales records.
• Communicate effectively with team to ensure accurate, speedy orders.
• Participate in training and stay updated with policies and menu items.

Skills

Interpersonal skills

Customer service

Fast-paced environment

Organizational skills

Time management

Flexible hours

Education

Food Safety Certificate

RSA Certificate

Valid working rights (international)

Tools

POS transactions

Kitchen equipment operation

Job description

Burger Urge Mackay is seeking an experienced Senior Crew Member to join our fast-paced team and deliver exceptional customer service. You will handle orders, food prep, cleanliness, and stock control while collaborating with teammates to ensure efficient service.

We value energy, reliability, and the ability to work evenings, weekends and school holidays, with opportunities for growth as our brand expands and strengthens its market position in Mackay.