Senior Correspondence & Records Coordinator

Queensland Health; City of Brisbane; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Career training and development

Generous leave entitlements

Job summary

Clinical Support Queensland (CSQ) is seeking a Senior Correspondence Officer to join the Office of the Deputy Director General. You will coordinate and process all correspondence for the Division, providing professional advice on correspondence matters.

You will work with CSQ staff and the executive team, manage Content Manager systems, maintain confidential records, and ensure timely, accurate communications in accordance with guidelines.

Qualifications

• Proven ability to manage high-volume correspondence with accuracy and attention to detail.
• Strong written and verbal communication skills; ability to negotiate and liaise with senior staff.

Responsibilities

• Review and edit outgoing correspondence to ensure accuracy and timeliness according to guidelines.
• Autonomously assign, track, and monitor all incoming and outgoing correspondence for the Deputy Director-General and CSQ division.
• Maintain Content Manager electronic document records and manage email, tasks and document tracking in compliance with protocols.
• Liaise with senior management to ensure timely completion of correspondence and provide guidance on related matters.
• Coordinate with Executive Services Unit and other teams by directing inquiries and following up on correspondence.
• Manage work in a high-volume, high-pressure environment with competing demands.
• Build and maintain professional relationships with CSQ staff, other DH divisions, Ministerial and Executive Services, and Parliamentary Services.
• Maintain confidentiality in all interactions and liaison activities and contribute to continuous improvement of divisional systems.

Job description

Clinical Support Queensland (CSQ) is seeking a Senior Correspondence Officer to join the Office of the Deputy Director General. You will coordinate and process all correspondence for the Division, providing professional advice on correspondence matters.

You will work with CSQ staff and the executive team, manage Content Manager systems, maintain confidential records, and ensure timely, accurate communications in accordance with guidelines.