Senior Contract Manager – Cleaning Services (Sydney)

Menzies Group; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Career development

Leadership programs

Novated leasing

Employee Assistance Program

Job summary

Menzies is seeking reliable, motivated Contract Manager and Supervisors to join our cleaning services team across Sydney region, including UNSW Student Accommodation facilities.

The successful candidate will have experience in service-based industries, manage multi-site contracts, lead a team, and maintain professional client relationships with a focus on compliance, timeliness and reporting. Compliance checks will be part of the role and offices are located close to the CBD.

Qualifications

• Experience in a service-based industry working with medium to large corporate clients across multi-site environments.
• Customer-facing role requiring professionalism, discretion and commercial awareness.
• Ability to manage contracts, ensure service delivery, timeliness and reporting.

Responsibilities

• Conduct Quality Service inspections and audits as scheduled.
• Identify contracts under risk and develop objectives to prevent loss.
• Client liaison to ensure smooth transitions and productivity improvements.
• Mobilise start-up of new contracts and support Contract Manager(s).
• Identify client's decision-making process and forecast issues.
• Maintain regular face-to-face contact with client representatives and timely reporting.

Skills

Energetic

Team leadership

Contract management

Commercial acumen

Job description

Menzies is seeking reliable, motivated Contract Manager and Supervisors to join our cleaning services team across Sydney region, including UNSW Student Accommodation facilities.

The successful candidate will have experience in service-based industries, manage multi-site contracts, lead a team, and maintain professional client relationships with a focus on compliance, timeliness and reporting. Compliance checks will be part of the role and offices are located close to the CBD.