Senior Contract Cleaning Supervisor – Sydney Multisite

Menzies Group; Sutherland Shire Council; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Career development and traineeship

Leadership and management development

Novated leasing options

Employee Assistance Program (EAP)

Ongoing training and support

Career progression within national org

Job summary

Menzies Group is seeking a motivated Contract Supervisor to oversee cleaning services across Sutherland Shire facilities in Sydney. You will lead a team, ensure contract requirements are met, and maintain strong client relationships with a focus on compliant service delivery.

The role requires a customer‑facing approach, flexibility in hours, and the ability to coordinate with internal stakeholders to deliver productivity improvements and quality outcomes.

Qualifications

• Experience in a service based industry working with medium to large corporate clients across multi-site environments.
• Customer facing role with ability to understand clients and business models.
• Demonstrate professionalism, discretion, and commercial acumen; ensure contractual service delivery and reporting.
• Engage with internal stakeholders for clear communication and coordination.
• Willing to undergo Police Check and Working with Children Check.

Responsibilities

• Conduct quality service inspections and audits and address weaknesses identified.
• Train and guide staff to operate within contract scope.
• Identify contract sites at risk and develop action plans to prevent losses.
• Support client liaison for smooth operational changes and productivity improvements.
• Mobilise start-up of new contracts and support the wider team.
• Identify client decision processes and communicate with stakeholders.
• Forecast issues and resolve them before they arise.
• Maintain regular face-to-face contact with client representatives.
• Ensure timely internal reporting on work order progress and closeouts.

Skills

Contract supervision

Team leadership

Client liaison

Quality inspections

Contract compliance

Job description

Menzies Group is seeking a motivated Contract Supervisor to oversee cleaning services across Sutherland Shire facilities in Sydney. You will lead a team, ensure contract requirements are met, and maintain strong client relationships with a focus on compliant service delivery.

The role requires a customer‑facing approach, flexibility in hours, and the ability to coordinate with internal stakeholders to deliver productivity improvements and quality outcomes.