Senior Content Manager - EDRMS Systems Administrator (NV1)

Hatchit Studios; Canberra; On-site; AUD 120,000 - 180,000; Full time

Job summary

Hatchit Studios seeks an experienced Senior Content Manager Systems Administrator to support a federal government client in administering, maintaining and enhancing its enterprise EDRMS. The role requires strong Content Manager expertise, enterprise app integration, Microsoft infrastructure and ITIL-based support.

You will manage complex enterprise environments across domestic and international operations, ensuring reliability, security and performance of records management systems.

Qualifications

• Hands-on Content Manager (EDRMS) administration across current versions.
• Experience integrating enterprise apps with Content Manager.
• Windows Server administration, configuration and patching.
• Advanced ITIL-based troubleshooting in a service-delivery environment.
• Experience with virtualization: VMware vSphere, Nutanix AHV, Citrix Workspace.
• Understanding of records governance and information management.
• Strong documentation, analysis and problem-solving skills.
• Excellent written/verbal communication and cross-functional collaboration.
• DevOps, Agile delivery, and automation experience.
• .NET development and systems integration experience.

Responsibilities

• Administer, configure, maintain and enhance Content Manager (EDRMS) environments.
• Support Content Manager upgrades, modern authentication and system integrations.
• Manage and troubleshoot EDRMS servers, network connectivity and replication.
• Configure, maintain and patch Windows operating systems and related infrastructure.
• Provide Level 3 technical support for complex incidents and issues.
• Support virtualised infrastructure (VMware vSphere, Nutanix AHV, Citrix Workspace).
• Advise on system upgrades, interfaces and change requests.
• Collaborate with infrastructure and information management teams to sustain performance and availability.
• Develop and maintain technical documentation and change records.

Skills

Content Manager expertise

ITIL-based support

Enterprise app integration

Strong communication

Analytical/problem-solving

DevOps/Automation

Education

IT qualifications (Certificate IV, Diploma or Degree)

Tools

Content Manager (EDRMS)

Microsoft Windows Server

VMware vSphere

Nutanix AHV

Citrix Workspace

Microsoft 365 initiatives

.NET development & integration

Job description

Hatchit Studios seeks an experienced Senior Content Manager Systems Administrator to support a federal government client in administering, maintaining and enhancing its enterprise EDRMS. The role requires strong Content Manager expertise, enterprise app integration, Microsoft infrastructure and ITIL-based support.

You will manage complex enterprise environments across domestic and international operations, ensuring reliability, security and performance of records management systems.