Senior Communications & Engagement Advisor (APAC)

Civica; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Learning and development

Competitive benefits

Job summary

Civica is seeking a Senior Communications and Engagement Advisor in Melbourne to lead the development and implementation of communications and resources for major projects in a fast-paced environment. You will provide expert advice and craft targeted messages for services, families, providers and internal stakeholders.

You will drive multi-channel communications, align activities with departmental priorities, and support reform implementation with strong, data-driven insights.

Qualifications

• A tertiary qualification in Communications or a related discipline.
• 5–7 years’ experience delivering internal, strategic or change communications in a complex environment.
• Experience developing executive communications, speaking notes and key messages.
• Experience supporting transformation programs, ideally in regulated or professional services environments.
• Experience measuring communication effectiveness and using data to guide decisions.
• Proficiency with Canva, Adobe Creative Suite, SharePoint, CMS and CRM tools; GA4 analytics is a plus.

Responsibilities

• Develop and implement communications strategies and campaigns aligned with organisational priorities.
• Coordinate stakeholder engagement and manage messaging across channels.
• Produce and edit communications materials, including messages for executives, briefings, Q&As and statements.
• Lead internal and external communications initiatives, ensuring consistency with branding and government standards.
• Monitor developments in policy and government relations and adapt communications accordingly.

Skills

Stakeholder engagement

Written communication

Strategic communications

Editing

Adobe Creative Suite

Education

Bachelor's degree in Communications

Tools

Canva

Adobe Creative Suite

SharePoint

CMS

CRM tools

GA4 analytics

Job description

Civica is seeking a Senior Communications and Engagement Advisor in Melbourne to lead the development and implementation of communications and resources for major projects in a fast-paced environment. You will provide expert advice and craft targeted messages for services, families, providers and internal stakeholders.

You will drive multi-channel communications, align activities with departmental priorities, and support reform implementation with strong, data-driven insights.