Senior Communications Advisor — Strategy & Storytelling

Australian Financial Complaints Authority Limited; Melbourne; Hybrid; AUD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Gold AWEI Accreditation 2025

Family friendly workplace

Hybrid working

Inclusive leave options

Zusammenfassung

AFCA is seeking a Senior Communications Adviser to join the Strategic Communications team in Melbourne on a 12-month contract. You will shape clear, compelling narratives that connect AFCA’s strategy with the people we serve.

You’ll turn complex issues into accessible messages, advise senior stakeholders, and lead multi-channel content across internal and external audiences. A collaborative, outcomes-focused mindset is essential.

Qualifikationen

• Experience developing communications strategies and engaging content across digital, internal and traditional media.
• Exceptional writing, editing and storytelling skills.
• Ability to translate complex information into clear, accessible messages.

Aufgaben

• Shape and deliver integrated communications strategies that support AFCA’s strategic goals.
• Turn complex information into clear and compelling stories for diverse audiences.
• Draft, edit and publish high-quality content across internal, digital and traditional channels.
• Act as a trusted communications adviser to senior stakeholders.
• Build relationships across AFCA and align teams around communications priorities.
• Use data and insights to improve reach, engagement and impact.
• Lead communications projects from idea to delivery with cross-functional teams.
• Bring curiosity and continuous-improvement mindset to the team.

Kenntnisse

Strategy development

Content writing

Stakeholder management

Project management

Editorial/storytelling

Communication strategy

Analytical insights

Collaboration

Ausbildung

Communications degree or equivalent

Jobbeschreibung

AFCA is seeking a Senior Communications Adviser to join the Strategic Communications team in Melbourne on a 12-month contract. You will shape clear, compelling narratives that connect AFCA’s strategy with the people we serve.

You’ll turn complex issues into accessible messages, advise senior stakeholders, and lead multi-channel content across internal and external audiences. A collaborative, outcomes-focused mindset is essential.