Senior Communications Advisor — Hybrid & Impactful Strategy

Australian Financial Complaints Authority Limited; Melbourne; Hybride; AUD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Gold AWEI Accreditation 2025

Accredited Family Friendly Workplace

Inclusive leave options

Résumé du poste

Australian Financial Complaints Authority Limited in Melbourne seeks a Senior Communications Adviser to shape clear, compelling communications aligning AFCA’s strategy with the people served. You will translate complex issues into engaging narratives for internal and external audiences.

The role requires turning strategy into practical messaging, advising senior stakeholders, and delivering high-quality content across channels with a collaborative, outcomes-focused mindset.

Qualifications

• Bachelor's degree or equivalent experience in communications, public relations, journalism or related field.
• Proven experience developing communications strategies and engaging content across digital, internal and traditional media.
• Exceptional writing, editing and storytelling skills.
• Ability to translate complex information into clear, accessible messages.
• Strong influencing skills and ability to provide trusted advice to stakeholders at all levels.

Responsabilités

• Shape and deliver integrated communications strategies that support AFCA’s strategic goals.
• Turn complex information into clear and compelling stories for diverse audiences.
• Draft, edit and publish high-quality content across internal, digital and traditional channels.
• Advise senior stakeholders to help them communicate with impact.
• Build strong relationships across AFCA and align teams around priorities.
• Use data and insights to improve reach, engagement and impact.
• Lead communications projects from idea to delivery with cross‑functional teams.
• Bring fresh thinking and a continuous‑improvement mindset to the team.

Connaissances

Strategic thinking

Excellent writing

Stakeholder engagement

Project management

Interpersonal skills

Formation

Relevant qualifications or equivalent experience in communications

Description du poste

Australian Financial Complaints Authority Limited in Melbourne seeks a Senior Communications Adviser to shape clear, compelling communications aligning AFCA’s strategy with the people served. You will translate complex issues into engaging narratives for internal and external audiences.

The role requires turning strategy into practical messaging, advising senior stakeholders, and delivering high-quality content across channels with a collaborative, outcomes-focused mindset.