Senior Communications Adviser

Coal LSL; Newcastle City Council; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working model

Compressed hours

Job summary

Coal LSL is seeking a Senior Communications Adviser to partner with teams and deliver clear, accessible communications for our stakeholders. You will lead projects from planning through to delivery, ensuring messages align with the Coal LSL scheme and brand standards.

Based in Newcastle, this 12-month parental leave contract offers hybrid working and opportunities to shape communications across the organisation while supporting a secure, diverse workplace culture.

Qualifications

• Bachelor's degree in marketing, communications, business or related discipline.
• Postgraduate qualifications like Certificate of Engagement will be highly regarded.
• Experience translating complex information into clear messages.
• Experience planning and delivering multi-channel campaigns.
• Ability to evaluate communications effectiveness using insights.

Responsibilities

• Advise stakeholders on communication approaches and opportunities.
• Plan and manage targeted external communications campaigns across multiple channels.
• Translate technical information into clear, accessible messages.
• Develop and review community engagement strategies and support operational plans.
• Manage external agencies and suppliers, ensuring work meets brief and brand.
• Use data and feedback to improve communications and stakeholder experience.

Skills

Strong writing

Editing

Campaign planning

Stakeholder engagement

Digital communications

Relationship building

Data-driven

Education

Bachelor's degree in marketing/communications/business

Certificate of Engagement

Job description

What You\'ll Be Doing

As the Senior Communications Adviser* you\'ll partner with teams across Coal LSL to plan and deliver clear, engaging and effective communications for our stakeholders. You\'ll provide advice and lead projects from planning through to delivery, ensuring our communications are purposeful, accessible and increase awareness of the Coal LSL scheme.

As the Senior Communications Adviser*, you\'ll partner with teams across Coal LSL to plan and deliver clear, engaging and effective communications for our stakeholders. You\'ll provide advice and lead projects from planning through to delivery, ensuring our communications are purposeful, accessible and increase awareness of the Coal LSL scheme.

You Will

• Partner with internal stakeholders to understand communication needs and provide practical, strategic advice on communication approaches, audience needs, messaging, channels and opportunities to improve engagement
• Plan, design and manage targeted external communications and engagement campaigns across a variety of channels including digital, social, email, web, print and video
• Work with subject matter experts to translate complex or technical information into clear, accessible communications
• Contribute to the development and ongoing review of community engagement and communication strategies and support operational plans
• Support the management and continuous improvements of Coal LSL\'s external communication channels
• Manage external agencies and suppliers where required, ensuring work is delivered to brief, on time and in line with the Coal LSL brand
• Use insights, data and feedback to evaluate communications and identify opportunities for improvement

*This role is internally known as Senior Community Engagement Adviser. The title has been changed for advertising purposes only.

This is a 12-month parental leave contract role, based in Newcastle.

WHY WORK WITH US?

As a Commonwealth Government entity that manages portable long service leave, we are proud of the difference we make in the lives of hardworking Australians. By connecting employees in the black coal mining industry to their long service leave entitlements, we\'re giving back life\'s most precious gift: time. We believe in our purpose, are focused on our strategic goals and are committed to serving the beneficiaries of the Scheme, industry employers and strengthening industry partnerships.

What We Offer

• We\'re a dedicated team of professionals who deliver meaningful, purpose driven work in a supportive and inclusive workplace culture built on values of trust, openness, respect, care and honesty.
• Our hybrid working model and compressed hours enable you to balance your career and lifestyle, giving you the time to grow, excel and do what you love.
• Located in the progressive and vibrant city of Newcastle, our contemporary workplace provides you with a space to connect and collaborate with colleagues, while also enabling you to balance work–life commitments.

We want our people to live their best lives while working with us.

What You\'ll Bring

You\'ll be an experienced communications professional, with a proven ability to develop and deliver communications and engagement campaigns and turn complex information into clear, engaging communications.

Your Background Will Demonstrate Your

• Strong writing and editing skills with the ability to communicate complex information clearly and simply
• Experience planning and delivering communications and engagement campaigns across multiple channels
• Ability to build strong relationships and influence across teams involved in delivering or supporting initiatives
• Confidence to take ownership of and drive initiatives and stakeholder experience, seeking support, advice and guidance as needed
• Experience developing communications for different channels, audiences and objectives
• Genuine interest and passion in how digital tools and emerging technologies can improve communication and stakeholder experiences
• Collaborative approach and the ability to work effectively with subject matter experts, colleagues, agencies and suppliers
• Experience using insights, data and feedback to evaluate communications activities their impact to improve future approaches

You\'ll have a bachelor\'s degree in marketing, communications, business or related discipline or equivalent relevant experience. Postgraduate qualifications or certifications such as Certificate of Engagement will be highly regarded.

If you meet some of the criteria and are keen to develop your skills in others, we\'d like to hear from you.

Applications close at 9am on Wednesday 30/9/2026.

Australian citizenship, residency or working rights is a prerequisite for this role.

Applications are open to all qualified candidates regardless of their background, identity, experiences and beliefs. Please connect with us at any time during the process for a confidential conversation regarding your application, including if you require any adjustments or considerations in order to participate fully in our recruitment process.

Contact us at [e-mail].

The successful applicant for this role will be required to undergo working rights checks, background checks including a police check, and other assessments as required.