Senior Commercial Lead: Public Safety Tech (Hybrid)

Department of Customer Service; Sydney; Hybrid; AUD 154,000 - 178,000; Full time

Job summary

NSW Telco Authority, operating under the Department of Customer Service, is seeking a Commercial Manager to lead the commercial approach for the Public Safety Mobile Broadband program. You will translate complex sourcing challenges into practical tender documentation and oversee multi-vendor procurement in a national, high‑assurance environment.

You will have 10+ years in large, complex programs, deep contractual and procurement knowledge, and the ability to influence senior stakeholders across

Qualifications

• Baseline Security clearance within six months for handling sensitive government information.
• 10+ years of hands-on commercial and procurement experience in large, complex programs (>$700M).
• Strong government procurement experience: tender docs, contracting models, supplier management.

Responsibilities

• Develop the commercial and procurement components of the PSMB approach-to-market and translate strategy into tender documentation.
• Collaborate with technical, service design and program teams to create market-ready tender packages.
• Shape commercial models, contracting approaches and supplier engagement for the procurement process.
• Lead end-to-end procurement strategies for large, multi-vendor, long-term programs.
• Lead evaluation models with jurisdictional participants and manage negotiation planning for the program’s next phase.
• Provide authoritative commercial and procurement advice to senior executives and program leaders.
• Contribute to business case requirements with analysis and market data to support final business case.

Skills

Commercial judgement

Procurement expertise

Stakeholder management

Contractual understanding

Job description

NSW Telco Authority, operating under the Department of Customer Service, is seeking a Commercial Manager to lead the commercial approach for the Public Safety Mobile Broadband program. You will translate complex sourcing challenges into practical tender documentation and oversee multi-vendor procurement in a national, high‑assurance environment.

You will have 10+ years in large, complex programs, deep contractual and procurement knowledge, and the ability to influence senior stakeholders across