Senior Clinician - Intake & Access Coordinator | Brief Interventions

Stream Healthcare; Wagga Wagga; On-site; AUD 115,000 - 120,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 on up‑b

Additional leave benefits

Professional development & mentoring

Collaborative team environment

Job summary

Stream Healthcare in Australia is seeking a Senior Clinician – Intake & Access Coordinator to lead the client access journey, conduct screening and triage, and connect clients with appropriate support. You will provide brief interventions and psychoeducation, and manage risk assessments with a trauma-informed, person-centred approach.

The role requires a tertiary health-related qualification and at least 5 years of clinical mental health experience, with strong communication and collaboration

Qualifications

• Minimum 5 years’ clinical experience within mental health or a related field.
• Experience in intake, access, assessment and clinical triage.
• Ability to determine client needs, urgency, eligibility and service pathways.
• Experience undertaking risk assessments and developing safety plans.
• Excellent communication and relationship-building skills.
• Compassionate, collaborative approach with trauma-informed practice.

Responsibilities

• Managing the client intake and access process from initial contact through referral or service engagement.
• Conducting screening, assessment and clinical triage to determine needs and service suitability.
• Assessing urgency, eligibility, therapeutic goals and support requirements.
• Providing brief interventions and psychoeducation where appropriate.
• Identifying and responding to complex clinical risks.
• Completing risk assessments and developing safety/response plans.
• Ensuring timely connection to the most appropriate program or service.
• Maintaining accurate clinical documentation and records.
• Collaborating with internal teams and external services to support outcomes.

Skills

Clinical experience

Assessment and triage

Communication skills

Relationship-building

Organisational skills

Trauma-informed practice

Cultural responsiveness

Education

Tertiary qualification in health / behavioural / social sciences / community services

Job description

Description

Senior Clinician - Intake & Access Coordinator | Brief Interventions

Are you an experienced clinician with strong assessment and triage skills looking for a role where you can make a genuine difference from the very first point of contact? This is an opportunity to join a passionate team and play a key role in ensuring clients receive the right support, at the right time. Why join?

• $115,000 – $120,000 + super
• Full-time opportunity based in Wagga Wagga
• Salary packaging benefits of up to $15,900 on approved household expenses
• Additional leave benefits
• Ongoing professional development and career mentoring
• Work alongside a passionate and collaborative team
• Make a meaningful contribution to the wellbeing of people within the community

You’ll take a lead role in managing the initial client access journey, ensuring people are assessed and connected with the most appropriate support.

You’ll be responsible for:

• Managing the client intake and access process from initial contact through to appropriate referral or service engagement
• Conducting screening, assessment and clinical triage to determine client needs and service suitability
• Assessing urgency, eligibility, therapeutic goals and individual support requirements
• Providing brief interventions and psychoeducation where appropriate
• Identifying and responding to complex clinical risks
• Completing risk assessments and developing appropriate safety and response plans
• Ensuring clients are connected with the most appropriate program or service in a timely and clinically informed manner
• Maintaining accurate clinical documentation and records
• Working collaboratively with internal teams and external services to support positive client outcomes

  Selection Criteria

  We’re looking for an experienced clinician with a strong background in mental health, intake, assessment and triage who is confident working with a diverse range of client needs. You’ll ideally bring:

  • A relevant tertiary qualification in health, behavioural or social sciences, community services or a related discipline
  • Minimum 5 years’ clinical experience within mental health or a related field
  • Demonstrated experience in intake, access, assessment and clinical triage
  • Strong clinical judgement and the ability to determine client needs, urgency, eligibility and appropriate service pathways
  • Experience undertaking risk assessments and developing appropriate safety plans
  • Excellent communication and relationship-building skills
  • Strong organisational, time-management and record-keeping skills
  • A compassionate and collaborative approach to clinical practice
  • Commitment to trauma-informed, person-centred and culturally responsive practice
  • Current Working with Children Check
  • Current National Police Check