Senior Clinical Care Partner - Complex Care Leader (Hybrid)

Australian Unity Limited; Campbelltown; Hybrid; AUD 105,000 - 120,000; Full time

Benefits offered by this job

Community Leave

Wellbeing Leave

Deep Listening Leave

Flexible Work Options

LinkedIn Learning

Staff Discounts

Fitness Passport

Novated Car Leasing

Parental Leave (14 weeks)

Job summary

Australian Unity Limited is seeking a Clinical Care Partner to lead clinical care for customers with complex needs. The role requires coordination with Care Partners and a multidisciplinary team to manage risk and ensure timely, appropriate care in a hybrid, client-facing environment.

The successful candidate will have 4+ years of community or complex-care experience and nursing or allied health qualifications with current AHPRA registration.

Qualifications

• Tertiary qualifications in Nursing or Allied Health with current AHPRA registration.
• 4+ years' experience supporting older people in community, subacute or complex care settings.
• Strong clinical assessment, reasoning, and decision-making capability.
• Experience managing customer risk and responding to clinical deterioration.
• Ability to coach and support others to build confidence and capability.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Provide clinical leadership and escalation support for customers with complex, unstable, or changing needs.
• Support Care Partners to identify, assess, and respond appropriately to clinical risk and deterioration.
• Undertake clinical reviews and interventions to optimise customer outcomes.
• Apply clinical judgement to support safe and timely decision making.
• Support transitions of care, including hospital admissions, discharges, and changes in customer needs.
• Facilitate collaboration across Care Partnering, Service Delivery, Clinical Services, and external healthcare providers.
• Assist with clinical governance, risk management, and quality improvement activities.
• Contribute to workforce capability through coaching, mentoring, and sharing clinical expertise.
• Support proactive care planning and clinical oversight for higher-risk customer cohorts.
• Ensure accurate documentation and appropriate use of clinical systems and escalation pathways.

Skills

Clinical experience

AHPRA registration

4+ years experience

Clinical assessment

Risk management

Coaching

Communication skills

Multidisciplinary collaboration

Governance & quality

Prioritisation

Customer-centred care

Education

Nursing or Allied Health degree

Job description

Australian Unity Limited is seeking a Clinical Care Partner to lead clinical care for customers with complex needs. The role requires coordination with Care Partners and a multidisciplinary team to manage risk and ensure timely, appropriate care in a hybrid, client-facing environment.

The successful candidate will have 4+ years of community or complex-care experience and nursing or allied health qualifications with current AHPRA registration.