Senior Clinical Care Partner: Complex Care Leader

Australian Unity Limited; South Grafton; Hybrid; AUD 116,000 - 120,000; Full time

Benefits offered by this job

Flexible work hours

Hybrid working model

Client visits

Work from home options

Additional Leave

Flexible Work Options

LinkedIn Learning & Career Development

Staff Discounts

Fitness Passport

Novated Car Leasing

Parental Leave

Job summary

Australian Unity is seeking a Clinical Care Partner to support safe, coordinated care for customers with complex needs in the Grafton/Maclean region. This permanent full-time role offers hybrid work, clinical leadership, and problem-solving across the Care Partnering teams.

You will provide escalation support, identify clinical risk, and guide transitions of care while coaching colleagues and ensuring documentation and governance standards are met.

Qualifications

• Tertiary qualifications in Nursing or Allied Health with current AHPRA registration where applicable.
• Demonstrated 4+ years experience supporting older people in community, subacute or complex care settings.

Responsibilities

• Provide clinical leadership and escalation support for customers with complex, unstable or changing needs.
• Support Care Partners to identify, assess and respond appropriately to clinical risk and deterioration.
• Undertake clinical reviews and interventions to optimise customer outcomes.
• Apply clinical judgement to support safe and timely decision making.
• Support transitions of care, including hospital admissions, discharges and changes in customer needs.
• Facilitate collaboration across Care Partnering, Service Delivery, Clinical Services and external healthcare providers.
• Assist with clinical governance, risk management and quality improvement activities.
• Contribute to workforce capability through coaching, mentoring and sharing clinical expertise.
• Support proactive care planning and clinical oversight for higher-risk customer cohorts.
• Ensure accurate documentation and appropriate use of clinical systems and escalation pathways.

Skills

Clinical assessment

Decision making

Communication

Stakeholder engagement

Coaching & mentoring

Governance & risk

Prioritisation

Customer-centred approach

Education

Nursing or Allied Health degree with AHPRA

Job description

Australian Unity is seeking a Clinical Care Partner to support safe, coordinated care for customers with complex needs in the Grafton/Maclean region. This permanent full-time role offers hybrid work, clinical leadership, and problem-solving across the Care Partnering teams.

You will provide escalation support, identify clinical risk, and guide transitions of care while coaching colleagues and ensuring documentation and governance standards are met.