Senior Client Service Administrator

MAYDAY Recruitment Group; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

MAYDAY Recruitment Group is partnering with a global boutique professional services brand in Melbourne CBD to recruit an experienced Senior Client Services Administrator. This role suits an experienced Administrator who seeks greater ownership and career growth within a collaborative team.

You will oversee day-to-day operations, support onboarding and offboarding, manage client administration and ASIC changes, and help improve service delivery across the business.

Qualifications

• Previous experience within professional services is essential.
• Experience in Administration or Client Services.
• Highly organised with strong prioritisation and follow-up.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee day-to-day office and administration operations.
• Support onboarding, induction and offboarding processes.
• Coordinate office facilities, equipment and access requirements.
• Manage administrative processes, documentation and filing.
• Support Directors, Managers and internal teams as required.
• Identify opportunities to improve processes and service delivery.

Skills

Administrative skills

Client services

Communication

Organised

Microsoft Office

Tools

MS Office

Job description

We're partnering with a global boutique professional services brand in Melbourne CBD to recruit an experienced Senior Client Services Administrator.

Previous experience working within a professional services environment is essential. This opportunity would suit an experienced Administrator or Client Services professional who is ready to take the next step in their career, take greater ownership and grow within a professional and collaborative environment.

The Role

• Oversee day-to-day office and administration operations
• Support reception, onboarding, induction and offboarding processes
• Coordinate office facilities, equipment, building and access requirements
• Manage administrative processes, inboxes, documentation and filing
• Support Directors, Managers and internal teams as required
• Assist with client administration, searches, ASIC changes and AML/KYC processes
• Provide guidance and support to the wider Administration team
• Identify opportunities to improve processes, efficiency and service delivery

About You

• Previous experience within professional services is essential
• Experience in Administration, Client Services or a similar role
• Ready to take the next step and grow your career
• Highly organised with excellent prioritisation and follow-up skills
• Strong communication and interpersonal skills
• Proactive, solutions-focused and confident working autonomously
• High level of attention to detail and professionalism
• Strong Microsoft Office skills
• Comfortable handling confidential and sensitive information

Why Join?

• Work with a global boutique professional services brand
• Genuine opportunity for career progression and development
• Join a collaborative, professional and supportive team
• Work in a central Melbourne CBD location
• Opportunity to take ownership and make an impact across the business
• Be part of a growing organisation with an international presence