Senior Client Manager

The Andersen Partnership; Gold Coast City; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Financial & Time Flexibility

Performance-driven team bonus

Flexible working hours

Up to 2 days per week from home

Monthly massages

Team lunches and events

Casual Fridays

Job summary

The Andersen Partnership on the Gold Coast seeks a Senior Client Manager to lead a dedicated client portfolio and coach a small team. You will drive strategic client relationships, deliver high-value advisory work, and oversee tax planning and compliance.

In a growth-focused culture, you’ll receive mentoring from the Firm Director and work with modern cloud-based systems (Xero and QuickBooks). Flexible perks include occasional remote work and RDO opportunities.

Qualifications

• Minimum 5 years of dedicated experience in Public Practice accounting.
• Proven capability to train junior staff and perform rigorous reviews on financial statements, tax returns, BAS, tax planning, and advisory reports.
• Excellent communication and interpersonal skills with demonstrated client relationship management.

Responsibilities

• Client relationship & strategy management: act as primary contact for new/existing clients, lead consultations, identify objectives, and provide strategic tax planning and advisory services.
• Team leadership & workflow quality: allocate and monitor workloads, review complex work with emphasis on quality and accuracy, mentor junior accountants.
• Technical tax & advisory delivery: oversee top-tier business advisory reports including cashflow projections and forecasting, ensuring accuracy across tax/compliance.

Skills

Client management

Team leadership

Tax planning

Reviewing financial statements

Tools

Xero

QuickBooks

Job description

3mo ago , from TAP The Andersen Partnership

Senior Client ManagerAbout The Firm
One of the Gold Coast's fastest-growing multi-disciplinary firms, specializing in servicing Small to Medium Enterprises (SMEs). We pride ourselves on being far from the typical "Dinosaur Accountants."

comprehensive tax planning, and strategic business coaching services.
Driven by modern, cloud-based systems and highly optimized processes, our firm boasts a premier client base and an exceptional workplace culture. We invest heavily in our team's career progression, technical training, and overall growth through cutting-edge technology and proactive marketing. Our ultimate mission is to genuinely change the lives of both our clients and our team members.

Our Perks & Benefits

• Financial & Time Flexibility
• Performance-driven Team Bonus Structure,
• flexible working hours, and the option to work up
• to 2 days per week from home.

Work-Life Balance

• Ability to opt-in for a monthly Rostered Day Off
• (RDO) and an early 2:00 PM finish every Friday to kickstart your weekend.

Culture & Well-being

• Monthly professional massages, regular team
• events, monthly catered team lunches, and casual Fridays.

Professional Growth

• Direct mentoring from the Firm Director
• alongside structured pathways for long-term career advancement.

The Position

This role represents an exciting opportunity to take full ownership as a Client Manager, leading your own dedicated team and portfolio of clients. It is perfectly suited for an ambitious Senior Accountant, Supervisor, or
Assistant Manager who is ready to take the next definitive step up in their career.

Our collaborative leadership team will actively support you during your onboarding process, assisting with newclient setups, team leadership development, and mentoring you to guide a high-performance team.

We aresearching for an individual who is seeking a long-term future with a progressive, forward-thinking, and culture- driven practice.

Key Responsibilities

• 1. Client Relationship & Strategy Management
  Act as the primary point of contact for new and existing clients, managing communication seamlessly. Lead initial new client consultations to identify business objectives, pain points, and growth pathways. Conduct strategic client meetings and deliver high-value business advisory services. Provide proactive strategic tax planning and corporate structuring advice to optimize client outcomes.
• 2. Team Leadership & Workflow Quality
  Manage, allocate, and monitor your team's workflow to ensure key deadlines are consistently met. Review complex accounting work performed by your team members, with a strong emphasis on strategic quality and accuracy. Actively mentor, train, and develop junior and intermediate accountants within your division.
• 3. Technical Tax & Advisory Delivery
  Oversee and deliver top-tier Business Advisory reports, including detailed cashflow projections and forecasting.
  Ensure absolute precision across all areas of tax and compliance, maintaining high standards for the portfolio.

Skills and Experience Required

• Experience: A minimum of 5 years of dedicated experience working within a Public Practice accounting
• firm.
• Technical Review: Proven capability to train junior staff and perform rigorous reviews on financial statements, tax returns, BAS, tax planning, and advisory reports.
• Client Management: Excellent communication and interpersonal skills, with demonstrated experience directly managing client relationships.

Compliance Mastery: Advanced proficiency in preparing financial statements, tax returns, and BAS end- to-end at a high level.

Advisory & Tax Planning:

Moderate to high level of knowledge in complex Tax Planning and Business
Advisory (e.g., corporate structuring, Capital Gains Tax (CGT), Div 7A, and GST frameworks).
Systems: Strong hands-on experience utilizing modern cloud ecosystems, specifically Xero and
QuickBooks.