Senior Client Delivery Manager

Emanate Technology; City of West Torrens; On-site; AUD 100,000 - 140,000; Full time

Job summary

A leading technology firm in South Australia seeks a Senior Client Delivery Manager to ensure operational excellence for a strategic customer. The role involves managing key deliverables, fostering strong relationships with senior stakeholders, and overseeing project execution. Candidates should bring a solid background in project management, excellent communication skills, and experience in high-stakes environments. This position promotes an inclusive workplace and encourages diverse applicants.

Qualifications

• Solid grasp of project and program management.
• Strong executive stakeholder management skills.
• Experience in high stakes environments.
• Excellent communication and motivational skills.

Responsibilities

• Accountable for all deliverables to a large strategic customer.
• Build trust and manage relationships with senior leaders.
• Oversee planning and execution of projects.
• Drive network performance and security posture.
• Contribute to customer strategy and align with vision.

Skills

Project and program management

Executive stakeholder management

Commercial mindset

Excellent communication skills

Motivational skills

Job description

Senior Client Delivery Manager

Adelaide

About the opportunity

We are looking for a Senior Client Delivery Manager to own end-to-end operational excellence for a large, strategic customer in South Australia.

You’ll be the primary face of our organisation to the customer, equal parts trusted advisor, delivery leader, and growth driver.

What you’ll be doing

• Leading and being fully accountable for all deliverables to a large, complex strategic customer ensuring all KPIs and SLAs are met and exceeded
• Acting as the primary executive relationship holder building trust, navigating complexity, and driving long term partnership
• Overseeing the planning and execution of programs and projects, keeping delivery on track and stakeholders informed at every stage
• Working closely with operational teams to drive network performance, reliability, and a strong security posture across the customer environment
• Contributing to customer strategy and planning — introducing innovations and future directions aligned with our broader organisational vision

What you’ll bring

We’re open to a range of backgrounds - what matters most is that you can demonstrate the following:

• A solid grasp of project and program management you understand how to structure delivery, manage risk, and keep things moving when they get complicated
• Strong executive stakeholder management skills you’re comfortable at the table with senior leaders across complex organisations and know how to build lasting trust
• Experience in government, defence, emergency services, mining, energy, utilities, or any other high stakes environment though we’re genuinely open to compelling candidates from outside these sectors too
• A commercial mindset you see delivery excellence and business growth as two sides of the same coin

Excellent communication and motivational skills, with the ability to bring operational teams and senior stakeholders along with you

We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.